Japanese Speaker - Associate Customer Support

We are seeking a Japanese-speaking Associate Customer Support professional to join our global online shopping platform. You will assist customers with inquiries, orders, and issue resolution, ensuring a smooth and positive experience. This role involves handling calls, emails, and live chat, and requires clear communication and problem-solving skills. Candidates must be comfortable working on-site in Cyberjaya and handling rotational shifts. JLPT N1 certified or native Japanese speaker Diploma or Bachelor’s Degree Open to Malaysians & expatriates willing to relocate Customer support experience preferred; fresh graduates welcome - Salary: RM8,000 – RM9,000 + RM500 transport allowance + shift allowance - In/out-patient medical coverage, dental & optical benefits - Coverage for self, spouse & children - Annual leave, medical leave, maternity & paternity leave - Expatriates: visa, flight, and 1-week hotel reimbursement