Laundry Manager – multiple laundry operations

Laundry Manager – Saudi Arabia

Salary: SAR 10,000 per month + Benefits

Position Overview

We are seeking a highly experienced and technically strong Laundry Manager to oversee complex, high-capacity laundry operations within a prestigious ultra-luxury private hospitality environment in Saudi Arabia.

This is a senior and highly specialised operational leadership position. The role goes significantly beyond a conventional hotel Laundry Manager and requires proven experience managing large-scale, technically complex and/or multiple laundry operations and locations.

The successful candidate will be responsible for laundry production, technical operations, quality control, manpower, inventory, logistics and distribution, as well as the Shoe Care & Restoration Unit.

Key ResponsibilitiesLaundry Operations

• Manage day-to-day operations across multiple laundry facilities or large-scale laundry operations.
• Oversee centralised and industrial-scale laundry production.
• Ensure efficient production, quality, turnaround times and service standards.
• Develop and implement SOPs, KPIs, productivity standards and operational procedures.
• Manage capacity planning, manpower planning, shift patterns and resource allocation.
• Maintain exceptional standards for luxury, delicate and high-value garments and textiles.

Technical & Production Expertise

• Demonstrate advanced knowledge of commercial and industrial laundry machinery.
• Experience working with equipment from different manufacturers and brands.
• Understand different machinery configurations, operating systems, programmes and production capabilities.
• Strong knowledge of washing processes, finishing techniques, stain treatment and garment care.
• Strong technical knowledge of chemicals, dosing systems, wash formulas and temperatures.
• Ensure appropriate treatment methods are applied to different fabrics and materials.
• Minimise fabric damage, shrinkage, colour loss and garment deterioration.

Luxury & Guest Laundry

• Extensive experience handling a wide range of fabrics and textiles, including delicate, luxury and high-value garments.
• Strong knowledge of fabric identification and appropriate treatment methods.
• Proven experience in guest laundry and premium garment care.
• Candidates whose experience is limited solely to bulk linen processing will not be considered sufficient.

Leadership & People Management

• Lead and develop managers, supervisors and operational laundry teams.
• Establish staffing structures and productivity targets.
• Monitor employee performance and service quality.
• Provide training, coaching and operational guidance.
• Manage complex operations with strong leadership and accountability.

Quality, Cost & Inventory Control

• Maintain consistent quality standards across all laundry operations.
• Control chemical consumption, utilities, operational costs and waste.
• Monitor production efficiency and resource utilisation.
• Manage inventory covering chemicals, consumables, operational supplies and spare requirements.
• Maintain appropriate stock levels and accurate inventory controls.

Engineering & Equipment Management

• Coordinate with Engineering and Maintenance teams regarding machinery performance and breakdowns.
• Liaise with equipment manufacturers, suppliers and service providers.
• Oversee preventive maintenance, repairs and spare-parts requirements.
• Monitor equipment performance and minimise operational downtime.

Logistics & Distribution

The Laundry Manager will also have substantial responsibility for post-production logistics and distribution.

Responsibilities include:

• Planning distribution between laundry facilities and multiple operational locations.
• Scheduling deliveries and vehicles.
• Coordinating laundry dispatch and receiving locations.
• Maintaining accurate handover and receiving controls.
• Tracking movement of processed laundry and garments.
• Ensuring the correct items reach the correct destination.
• Maintaining required delivery timelines.
• Preventing loss, misrouting, contamination or damage during transportation.
• Managing the operational team responsible for laundry transportation.
• Ensuring appropriate documentation and accountability throughout the distribution process.

Shoe Care & Restoration Unit

The Laundry Manager will also oversee the Shoe Care & Restoration Unit, including:

• Service standards and operational procedures.
• Quality control and team performance.
• Materials and products used.
• Handling of luxury and high-value footwear.
• Appropriate cleaning, care and restoration procedures.
• Integration of the unit within the overall laundry operation.

Candidate Requirements

• 8–10+ years of progressive professional laundry experience.
• 3–5+ years in a senior laundry management position.
• Proven experience managing large-scale, centralised, industrial or multiple-site laundry operations.
• Strong technical knowledge of high-capacity commercial and industrial laundry systems.
• Experience operating and managing different laundry machinery and equipment brands.
• Extensive knowledge of washing, finishing, stain treatment and garment care.
• Strong understanding of chemicals, dosing systems and wash formulas.
• Experience with luxury, delicate and high-value fabrics.
• Proven guest laundry and premium garment-care experience.
• Experience with manpower planning, capacity planning, shift management and resource allocation.
• Strong multi-site quality-control experience.
• Proven experience managing laundry logistics and vehicle-based distribution across multiple locations.
• Strong inventory and cost-control experience.
• Experience coordinating with Engineering, manufacturers, suppliers and service providers.
• Proven ability to manage managers, supervisors and large operational teams.
• Excellent leadership, communication, organisation and problem-solving skills.

Candidate Screening – Mandatory Information

For every shortlisted candidate, recruiters must provide the following information:

1. Number of laundry sites previously/currently managed.
2. Approximate production capacity of the operation.
3. Scale and complexity of the laundry operation.
4. Number of employees and supervisors managed.
5. Brands and types of laundry equipment previously operated.
6. Experience with centralised/industrial laundry systems.
7. Experience handling luxury and delicate fabrics.
8. Scope of guest laundry and premium garment care responsibilities.
9. Experience managing multi-location laundry logistics and vehicle-based distribution.
10. Level of inventory and cost-control responsibility.
11. Experience overseeing shoe care/restoration or similar specialist services, if applicable.
12. Current level of managerial authority and reporting structure.

Important

Only candidates with proven experience managing laundry operations of comparable scale, technical complexity and service standards should be shortlisted.

Package & Benefits

• Salary: SAR 10,000 per month
• Accommodation provided
• Meals on duty
• Transportation provided
• Visa and medical provided
• Opportunity to work within a prestigious ultra-luxury private hospitality environment in Saudi Arabia