Manager, Data Modernization & Intelligence

Manager, Data Modernization & Intelligence Reference Code 5201 Country: US Locations: USA - Nashville; USA - Hermitage; USA - Tampa Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization. Work you'll do The Manager, Data Modernization & Intelligence will be responsible for the operational execution of data modernization and intelligence projects within the communications and collaboration domain. This role will manage the implementation of data governance policies, oversee data analysis and reporting, and ensure the effective utilization of M365 Copilot and other GenAI tools. They will work closely with the Sr. Manager to translate strategic initiatives into actionable plans and ensure successful project delivery. Responsibilities: Support the testing, validation, and rollout of GenAI capabilities, including Microsoft 365 Copilot, Gemini, and Claude, and related features across collaboration workloads. Evaluate how AI features interact with enterprise data environments, ensuring alignment with data handling, retention, and classification requirements. Execute end-to-end data lifecycle validation, including data ingestion, transformation, storage, access, and output behaviors within M365 and connected systems. Partner with engineering, governance, and platform teams to identify risks, gaps, and inconsistencies in data usage across AI-enabled scenarios. Contribute to controlled testing frameworks, including scenario-based validation, defect tracking, and repeatable test design. Support the development of technical documentation, SOPs, and governance-aligned guidance for AI-enabled capabilities. Provide technical troubleshooting and analysis for issues related to AI feature behavior, data inconsistencies, and platform integration. Perform targeted analysis and reporting to support decision-making, with emphasis on data integrity and trend validation rather than standalone reporting deliverables. The team Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived. Qualifications Bachelor's degree in Computer Science, Information Management, Data Science, or a related field. Minimum 5+ years of experience in data management, analytics, or related fields, with a focus on communications and collaboration. Hands-on experience with GenAI tools and platforms, including exposure to enterprise AI capabilities. Experience implementing data governance policies and procedures within the M365 ecosystem. Strong knowledge of MS Purview and its configuration. Experience with data analysis and reporting tools. Project management experience. Excellent communication and collaboration skills. Experience with M365 administration. Strong understanding of data lifecycle management concepts, including data ingestion, processing, storage, access, and retention. Experience with data validation, testing, and quality assurance in enterprise environments. Working knowledge of data governance concepts, including classification, sensitivity, and compliance considerations. Ability to analyze AI-driven outputs and system behaviors, identify inconsistencies, and escalate findings clearly. Limited immigration sponsorship may be available. Our culture At Deloitte Global people are valued and respected for who they are – with opportunities to bring their unique perspectives, talents and passions to business challenges. Our global workspace creates room for individuality and collaboration. Ours is an inclusive, supportive, connected culture with a focus on development, flexibility, and well-being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career. Professional development From entry-level employees to senior leaders, we believe in investing in you, helping you identify and hone your unique strengths at every step of your career. We offer opportunities to build new skills, take on leadership opportunities, and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Benefits At Deloitte, we value our people and offer employees a broad range of benefits. Our Total Rewards program reflects our continued commitment to lead from the front in everything we do—that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being. Recruiting for this role ends on .