Job Description

HFM is an internationally acclaimed multi-asset broker, delivering cutting-edge trading tools, platforms, and conditions to traders worldwide. We are committed to innovation, transparency, and excellence in the financial markets.

As we continue to expand, we are seeking a driven and strategic Marketing Operations Manager to join our team. The ideal candidate will have a strong sense of ownership, excellent attention to detail, and strong experience managing timelines, deliverables, and communication within a marketing environment. Experience using Jira or similar project management tools will be considered a strong advantage.

Responsibilities:

Project Coordination

Support the end-to-end coordination of marketing projects including campaigns, events, product launches, and cross-department initiatives.
Manage project timelines, deliverables, and dependencies to ensure smooth execution and on-time delivery.
Work closely with the Marketing Operations Team Leader to maintain accurate project documentation and progress tracking.

Cross-Functional Collaboration

Liaise between design, content, CRM, operation and development teams to ensure seamless alignment on priorities and deliverables.
Prepare project briefs, consolidate feedback, and ensure all materials meet internal standards before delivery.
Follow up with stakeholders to ensure tasks are completed within agreed timelines and specifications.

Process & Workflow Management

Maintain structured workflows within Jira for all ongoing marketing activities.
Ensure all projects follow the defined approval, QA, and handover process.
Support the creation and upkeep of operational templates, checklists, and Confluence documentation.

Communication & Reporting

Serve as a central communication point between internal teams and external partners.
Provide clear and timely updates on project status, risks, and next steps.
Prepare summary reports and project documentation for management and internal reviews.

Risk & Issue Management

Identify potential bottlenecks or challenges in project execution and proactively propose solutions.
Support the Project Manager in ensuring all project risks are documented and mitigated effectively.

Requirements

Bachelor’s degree in Marketing, Business Administration, or related field.
3+ years of proven experience in marketing coordination, project management, or operations.
Strong organizational and multitasking abilities, with the capacity to manage multiple projects under tight deadlines.
Hands-on experience with Jira or similar project management tools.
Excellent interpersonal and communication skills, capable of working with diverse teams and stakeholders.
High attention to detail and commitment to process excellence.
Familiarity with modern marketing workflows and cross-functional collaboration frameworks.

Resumes must be submitted in English.
Applicants must be eligible or have legal authorization to work in the country where the position is based.