Network Monitoring Technician - Level 2 or 3

RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Space Systems, Multi-Domain Operations, and Missile Defense Integration Business Unit (BU) has an exciting career opportunity for a Network Monitoring Technician – Level 2 or 3 to fill the position of System Operator supporting the Ground Based Midcourse Defense (GMD) Systems Integration Test and Readiness (SITR) program in support of the Missile Defense Agency located at Schriever Space Force Base in Colorado Springs, CO. This role is located on-site and there is no option for remote work. This is a rotating 24x7 shift work on 365-day work schedule. Position Overview: The GMD SITR program is a critical part of our nation’s layered Ballistic Missile Defense System providing the U.S. with the capability to engage and intercept long range ballistic missiles during midcourse flight. Essential Functions: Support the 24x7 operations of the GMD Fire Control (GFC) and GMD Communications Network (GCN) component of the GMD system. Execute system startup, configuration, monitoring, health & status reporting, and initial troubleshooting to GFC operational software and connections to other GMD assets. Operate, monitor, and manage the end-to-end performance of the GMD Communications Network Local Area Network (LAN) and Wide Area Network (WAN) Use SolarWinds and other network management tools to monitor, detect and report faults to hardware devices, virtual machines, and network connections. Configure router and switch interfaces in accordance with written documentation. Participate in asset and system transitions. Utilize training, knowledge, and experience to assess, document, and report anomalies, and implement corrective action when required. Understand and execute standard operating procedures Effectively interface and communicate with military, government and industry customers to assist with problem resolution. Additional responsibilities may include: Performing workstation and server log management. Assisting Field Engineers and System Administrators with troubleshooting activities Maintaining archives of system logs Accurately recording events in shift logs and trouble tickets Strictly adhering to all applicable processes, approved procedures, and management directives Effectively responding to work schedule changes as needed to support mission requirements. Seeking candidates who find satisfaction in working on challenging and diverse assignments in collaborative settings across all levels. This requisition may be filled at a higher level based on the qualifications listed below. This requisition may be filled at either a Network Monitoring Technician Level 2 or a Network Monitoring Technician Level 3. Basic Qualifications: Applicants without current IAT Level 2 certification cannot be considered for this position. Network Monitoring Technician Level 2: Requires a High School diploma or equivalent and 2 years of relevant experience Network Monitoring Technician Level 3: Requires a High School diploma or equivalent and 4 years of relevant experience Applicants must possess a current active DoD 8570 certification at IAT Level II or higher (CompTIA Security+) Ability and willingness to travel up-to 10% to support business needs. Applicants must be U.S. Citizens and able to obtain and maintain a U.S. Government issued Secret security clearance for this position. A clearance is not required to apply; however, an interim clearance is required to start work. Start dates may be adjusted to account for the completion of the interim clearance processing. Ability to work rotating 24x7 shift work on 365-day work schedule. Strong work ethic, demonstrated problem solving ability, willingness to learn new skills Strong verbal and written communications skills. Ability to work effectively in a small team as well as independently when necessary. Ability to effectively communicate with variety of military and contractor personnel. Preferred Qualifications: Familiarity with the Ground Based Midcourse Defense (GMD) program. Basic understanding of networking fundamentals and Cisco IOS commands Basic understanding of Linux/UNIX commands Experience using Microsoft Windows, SolarWinds Orion Platform, VMWare ESXi and/or Active Directory. Current active in-scope U.S. Government DoD issued Secret security clearance with the ability to obtain and maintain a Top-Secret clearance. Knowledge of Information Security best practices such as centralized authentication and multi-factor authentication. Some computer related experience (e.g.: Linux, MS Office, databases, software applications and hardware); Preference given to candidates with knowledge of the Linux command line interface and standard toolsets. Primary Level Salary Range: $50,900.00 - $84,900.00 Secondary Level Salary Range: $60,500.00 - $100,900.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.