Operations Manager

About Us At DraconX Inc , we’re passionate about transforming ideas into impactful digital products. Founded by industry experts with a strong background in technology and innovation, we specialize in MVP development, custom software solutions, AI-driven insights, and reliable technical support. Our mission is to empower startups and enterprises alike with scalable, high-quality solutions that drive growth, streamline operations, and enhance user experiences. From concept to deployment and beyond, our dedicated team works collaboratively with clients to deliver tailored, data-driven products that meet real business needs. At DraconX, we believe in pushing the boundaries of what’s possible in tech, providing strategic, agile, and efficient solutions for a competitive digital world. Connect with us to learn more about how DraconX can help your business succeed in the fast-paced world of technology! Job Description The Operations Manager is responsible for the day-to-day operational health of the organization — overseeing internal processes, coordinating cross-functional teams, managing budgets and vendors, and ensuring programs and services are delivered efficiently and on schedule. This role suits a process-minded leader who can translate strategy into reliable execution. Key responsibilities: Oversee daily operations across departments, ensuring workflows are efficient, documented, and consistently followed Develop, monitor, and refine operational policies, procedures, and performance metrics Manage operational budgets, track expenditures, and identify cost-saving opportunities Coordinate procurement, vendor relationships, and service contracts Lead, mentor, and evaluate operational and administrative staff Ensure compliance with regulatory, legal, and organizational standards Prepare operational reports and present performance data to senior leadership Identify process bottlenecks and implement continuous-improvement initiatives Support strategic planning and execute organizational initiatives on time and within budget Coordinate facilities, logistics, and resource allocation Requirements Bachelor's or Master's degree in Public Administration 3+ years of experience in operations, administration, or program management (5+ preferred) Demonstrated experience managing budgets, staff, and cross-functional processes Strong organizational, analytical, and problem-solving skills Excellent written and verbal communication Proficiency with office and project-management software Preferred: 5+ years of experience in operations or program management Experience in a nonprofit, government, or public-sector environment Familiarity with grant management or public funding compliance Process-improvement or project-management certification (Lean, Six Sigma, PMP) Benefits Health insurance (medical, dental, vision) 401(k) with employer match Paid time off (vacation, sick leave, holidays) Professional development funding and opportunities L1 or H1 Visa Sponsorship Available