Polish Speaking CS Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation

Patrique Mercier Recruitment FR is excited to announce a unique opportunity for Polish speakers seeking a career in customer service in beautiful Sofia, Bulgaria. This position offers a fully paid relocation package, making it an ideal chance for those looking to make a fresh start in a vibrant city while working for a reputable company. Responsibilities Provide exceptional customer service to Polish-speaking clients via various communication channels, including phone, email, and chat. Assist customers with inquiries regarding products, services, and account-related issues. Resolve customer complaints and issues efficiently, ensuring a positive experience for every client. Document and track customer interactions accurately for future reference and process improvement. Coordinate with internal teams to escalate and resolve complex customer issues promptly. Keep up-to-date with product knowledge and industry trends to provide informed support. Contribute to enhancing customer satisfaction and loyalty through effective service and support. Fluency in Polish and English, both spoken and written. Experience in customer service or a related field is preferred. Strong communication skills with a focus on customer satisfaction. Ability to troubleshoot and resolve customer inquiries effectively. Proficient in using customer service software and Microsoft Office applications. Detail-oriented and organized with strong multitasking abilities. Willingness to relocate to Sofia, Bulgaria, with a passion for new experiences and challenges. Paid comprehensive training provided Secure job with opportunities for career growth Competitive salary Extra health insurance options Choose from over 50 benefits and services Welcoming international work atmosphere Ongoing support and learning opportunities Bonuses for referring new employees Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)