Relationship Manager | S2 | Commercial Clients East of England | Multiple Locations | Internal Mobility

Relationship Manager | S2 | Commercial Clients East of England | Multiple Locations | Internal Mobility Country: United Kingdom IT STARTS HERE Santander ( www.santander.com ) is evolving from a global, high-impact brand into a technology-driven organisation , and our people are at the heart of this journey. Together , we are driving a customer-centric transformation that values bold thinking, innovation , and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference . Our mission is to contribute to help more people and businesses prosper . We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation. THE DIFFERENCE YOU MAKE Commercial Banking is looking for a Relationship Manager based out MILTON KEYNES Whilst advertised as based out of Milton Keynes we are able to offer multiple alternative locations across the East and East Midlands including Derby, Chelmsford, Cambridge and Newark– please reach out to find out more. You will be joining an ambitious Team With great energy! As a Relationship Manager you will work within the Commercial Clients team supporting a portfolio of clients, assisting the Relationship Director in meeting OKRs. As well as strengthening existing client relationships you will actively support the generation and onboarding of new to bank clients. We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for: Supporting Relationship Directors with the day-to-day management of a portfolio of clients Supporting Relationship Directors and deal teams with new business opportunities with existing clients and new to bank prospects Demonstrating a client-focused approach, adopting a contact plan to identify and win new opportunities to deepen relationships, especially with growing internationally active businesses Working collaboratively within the Relationship Manager community to aid training, development and sharing best practice. To undertake Business Developpment activities to Support new business generation Raising the profile of the Santander Brand, building a robust network of coonections including Clients and prospects, KBIs and other members of the business and profesional community WHAT YOU’LL BRING Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Professional Experience Good understanding of Banking products and services. (Required) Proven record of providing high quality client experience in an external customer-facing role (Required) Experience in assessing client risk, notably financial crime and credit risk. (Required) Have or be working towards a relevant Financial Services qualification. (Preferred) Proven experience of working With Commercial businesses. (Preferred) Excellent presentation, negotiation, analytical, and report-writing skills. (Required) Experience of developing and driving a client contact / Business development plan, to deliver growth, (Preferred) Hard Skills Use of AI Tools such as chatgpt/Copilot (Required) Financial Crime/AML/KYC/KYB awareness – (Required) Use of CRM tools (e.g. Salesforce) (Preferred) Use of key tools such as Excel, powerpoint (Preferred) Soft Skills Relationship building (Required) Collaboration across Teams (Required) Communication and influencing (Required) Problem solving under pressure (Required) Adaptability to changing priorities (Required) WE VALUE YOUR IMPACT At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally. Salary Range: £41,808.00 - £62,712.00 per annum (depending on experience) This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience, qualifications and location. Competitive rewards that reflect the real impact you make and the value you bring. Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support. Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support. Time to give back through volunteering opportunities that let you make a difference in the communities we serve. Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network. Ready to be recognised? It starts with you. LOCAL COMPLIANCE At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation. We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates. We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow. To make this possible, our roles are site-based with a hybrid working pattern , where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles). When applying, please consider the travel distance, time and cost to your chosen office location(s). We welcome applications on the understanding that, should you be offered this role, there may be no relocation package available. Santander will pay the employer mandatory government fees that are required to pay in connection with visa sponsorship. You may be liable for your own personal employee immigration and relocation costs. WHAT TO DO NEXT If this sounds like a role you are interested in, then please apply. For further Guidance please visit Internal Mobility - Candidate Guidance . If you want to know more about the opportunity: Please contact Jill Yates [email protected] 07798 580796