We are looking for an experienced, organized, and customer-focused Restaurant Manager to oversee daily restaurant operations and ensure a high standard of food service, customer satisfaction, cleanliness, and team performance.

The Restaurant Manager will be responsible for supervising employees, managing shifts, monitoring operational costs, handling customer concerns, maintaining service standards, and supporting the overall performance of the restaurant.

Key Responsibilities

Manage day-to-day restaurant operations and ensure smooth service.
Supervise waiters, waitresses, cashiers, hosts, and other restaurant staff.
Prepare staff schedules and coordinate shifts according to operational requirements.
Train, guide, and monitor team members to maintain service standards.
Ensure customers receive professional, friendly, and timely service.
Handle customer feedback and complaints professionally.
Monitor food quality, presentation, service, and dining-area cleanliness.
Coordinate closely with kitchen staff and chefs to ensure efficient order preparation and service.
Monitor restaurant opening and closing procedures.
Ensure cash handling, POS transactions, billing, and daily sales reconciliation are completed correctly.
Monitor stock levels of food, beverages, and operational supplies.
Coordinate inventory counts and assist with ordering supplies.
Work with suppliers and internal teams to maintain adequate stock levels.
Monitor waste, operational costs, and inventory variances.
Prepare daily, weekly, or monthly operational reports when required.
Support management in achieving sales and operational targets.
Ensure restaurant equipment and facilities are maintained properly.
Follow applicable food safety, hygiene, health, and workplace safety requirements.
Maintain employee attendance and performance records where required.
Assist with recruitment, onboarding, and training of restaurant employees.
Maintain a professional and positive working environment.

Requirements

Diploma or bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred.
Previous experience as a Restaurant Manager, Assistant Restaurant Manager, F&B Supervisor, or similar position.
Good understanding of restaurant and food & beverage operations.
Experience supervising and managing restaurant employees.
Knowledge of POS systems, cash handling, and daily sales reporting.
Understanding of inventory management and cost control.
Knowledge of food hygiene and safety practices.
Strong customer service and problem-solving skills.
Good written and verbal English communication skills.
Additional languages are an advantage.
Strong leadership and team-management abilities.
Ability to work effectively during busy service periods.
Willingness to work shifts, weekends, evenings, and public holidays as required.
UAE hospitality experience is preferred.

Benefits

Competitive Salary
Employment Visa
Medical Insurance
Annual Leave
Paid Public Holidays
Duty Meals, where applicable
Accommodation or Allowance, if provided
Transportation or Allowance, if provided
Performance Incentives, where applicable
Training and Career Development
End-of-Service Benefits
Other benefits according to company policy and applicable UAE employment requirements

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