Sales & Business Development Manager

About Smartroom

Smartroom is an innovative London-based self-storage and logistics company on a mission to make storage accessible within 10 minutes of every Londoner.

We are rethinking traditional self-storage by combining a growing network of convenient urban locations with smart technology, automation and integrated software. Our solutions include self-storage, smart lockers, collection and delivery services, and technology-enabled storage management.

As we expand across London, we're looking for an ambitious, commercially minded individual to join our team and play an important role in our next stage of growth.

The Opportunity

This is more than a traditional sales role. You'll work in a growing, entrepreneurial business where your ideas, initiative and performance can have a direct impact.

You'll take ownership of customer enquiries, convert leads into customers, build relationships and help increase occupancy across our storage locations.

You'll also gain practical exposure to business operations, technology, customer experience and the expansion of a growing London brand.

We're looking for someone who is proactive, confident, organised and eager to take responsibility.

What You'll Be Doing

• Manage incoming enquiries through phone, email and other communication channels.
• Convert prospective customers into bookings and long-term customers.
• Develop and implement strategies to increase sales and storage occupancy.
• Build relationships with individual and business customers.
• Identify opportunities to improve our sales processes, customer experience and conversion rates.
• Work closely with the operations team to coordinate bookings, collections and deliveries.
• Monitor sales performance, customer enquiries and key business metrics.
• Occasionally support day-to-day storage operations, including preparing units and handling light packages.

Who We're Looking For

• Excellent communication, interpersonal and negotiation skills.
• A commercially minded individual who enjoys sales and achieving results.
• Strong organisational skills and attention to detail.
• Confidence using digital tools, CRM platforms and spreadsheets.
• Initiative, problem-solving ability and willingness to take ownership.
• Excellent written and spoken English.
• A practical, hands-on attitude and willingness to support the wider team.

Previous sales experience is preferred, but we're also open to exceptional recent graduates with strong commercial potential.

A degree in business, management, economics, marketing or a related field may be helpful but is not essential.

Why Join Smartroom?

• Real responsibility: Take ownership of meaningful work and contribute directly to business growth.
• Entrepreneurial environment: Be part of an ambitious company where new ideas are welcomed.
• Technology and innovation: Gain exposure to automation, smart storage technology and software-driven operations.
• Career development: Opportunities to grow professionally as the company expands.
• Direct impact: See the results of your work in customer growth, occupancy and business performance.
• Employee benefits: Free on-site storage benefits and staff discounts.

Location & Working Arrangements

This is a full-time, on-site position based at our Bloomsbury office, 1 John Street, London WC1N 2ES.

Applicants must currently be based in London.

Visa Sponsorship

Smartroom holds a UK Skilled Worker sponsor licence. Following 12 months of successful employment, we may consider sponsorship for eligible candidates, subject to business needs, the role meeting applicable immigration requirements and the rules in force at that time. Sponsorship is discretionary and not guaranteed.

Apply

If you're ambitious, commercially driven and excited about helping build a modern technology-enabled business, we'd love to hear from you.

Join Smartroom and help shape the future of urban storage in London.