Sales Supervisor - (iCAUR)

Sales Supervisor / Team Leader (iCAUR) | Autorun Dealership

Location: Dubai, UAE

Employment Type: Full-time

Brand: iCAUR （Autorun Dealership）

About the Role:

Autorun is hiring a high-performing Sales Supervisor / Team Leader to lead our iCAUR sales team in Dubai. This role is responsible for driving showroom and digital lead conversion, coaching the team to consistently exceed targets, and ensuring a premium customer experience from enquiry to delivery.

Key Responsibilities:

• Lead, coach, and motivate a team of Sales Executives to achieve monthly and quarterly unit, revenue, gross profit.
• Own daily sales execution: lead allocation, follow-up cadence, showroom coverage, customer appointments, test drives, negotiation support, and closing.
• Manage and improve lead-to-sale conversion across walk-ins, digital enquiries, call-ins, and referral channels.
• Ensure excellent CRM discipline: accurate pipeline stages, forecasting, response time SLAs, and data quality.
• Conduct regular 1:1s and performance reviews; implement improvement plans for underperformance.
• Ensure smooth coordination with F&I, admin/registration, and aftersales to deliver a seamless customer journey.
• Support escalations, manage complex negotiations, and handle key customer cases when required.
• Monitor and report team performance （daily/weekly/monthly） lead response, appointments, test drives, closing ratio, cancellations, and delivery metrics.
• Maintain showroom standards, product knowledge, competitor awareness, and adherence to pricing/discount approvals.
• Assist with recruitment, onboarding, and training of new Sales Executives.

Requirements:

• 4–8 years of automotive sales experience, with 2–3 years in a supervisory/team leader role dealership background is a must）.
• Proven ability to deliver targets through strong coaching and sales process execution.
• Strong knowledge of the UAE automotive market and customer expectations.
• Confident in objection handling, negotiation, and deal structuring (including trade-in support).
• Experienced with CRM systems and performance reporting.
• Strong communication skills in English （Arabic is a plus).
• Presentable, customer-centric, and able to lead by example on the showroom floor.
• UAE driving license is a must.

What We Offer:

• Competitive salary + commission/incentives.
• Company-provided medical insurance and residence visa as per UAE law.
• Career growth within Autorun and brand exposure through iCAUR
• Supportive team and structured workflows to help you succeed.