Company Description
Situated on one of the most charming beaches of Phu Quoc island, only 10 minutes from the airport, Novotel Phu Quoc Resort is a natural paradise overlooking the Gulf of Thailand.
The Resort provides multiple choices of rooms for family, couples, groups, and individual travellers with 246 spacious and comfortable rooms set in the main building, perfect for those chasing the contemporary design, whilst natural beauty seekers can opt to stay at our beautiful 120 bungalows located in the tropical garden or with ocean view and access to the beach.
Cuisine means discovering new tastes, and our Ex-Chef proposes a mix of traditional and modern with dedicated cooking methods. Seafood restaurant lets you explore the island’s speciality; our Seafood platter is a signature dish known for its umami flavour, ideal for sharing with family or friends.
From dawn to nightfall, discover moments and experiences to entice and delight, whether savouring a delicious cocktail at Ocean Bar while watching the sunset, lying down by the Infinity Pool steps from the beach or kayaking to immerse yourself in the beauty of sunrise.
Novotel Phu Quoc Resort loves families and has an exclusive children’s policy, complimentary for up to 16 years old if sharing the rooms with parents. We also propose various activities and services that satisfy all ages and make every moment matter for the family.
“Children Activities Program” delivers various choices to attract and retain children based on the four essential fundamentals: Discovery, Artistic, Connection and fun, and Event. Furthermore, with the unique “Kid’s Care” service, the parents will have more opportunities to enjoy their “me time” as it welcomes all the children from 5 to 11 years old during specific times of the day. Our propaganda is Happy children, happy holiday.
Like a hidden pearl, In Balance Spa is where guests will find their sense of rejuvenation through various treatments and massages. Besides that, there are well-equipped fitness centres and tennis courts for those who want to stay in shape.
Set a mission of providing a complete holiday; the All-Inclusive concept is created to give credit full right to enjoy an authentic vacation free of stress. With this package, guests can eat and drink anywhere, any time, starting from 06:30 AM until 11:00 PM. Free wide range of activities for adults, kid and family. Not to mention, more benefits are included, starting from a minimum of 07 nights. We invite you to explore our special offer section to discover our All-Inclisive.
The Resort is also perfect for MICE as our ballroom can accommodate hundreds of people, and the wide sandy shore is ideal for team building. For those couples who wish for a dream wedding, whether it is a stylish wedding in the ballroom, a barefoot wedding on the beach, or a fabulous reception under the stars, we’re delighted to be a part of your event.
Job Description
Primary Responsibilities
Sports & Leisure Operation
- Leisure managers are responsible for every aspect of the day-to-day management of center dedicated to sports, leisure, health and fitness.
- Specific duties and the amount of customer or staff contact vary according to the size of employer: managers in larger organizations may be mostly office based, whereas those employed by smaller establishments often have frequent contact with customers, suppliers and employees.
- Recruiting, training and supervising staff.
- Managing budgets.
- Organizing fitness activities or programmes.
- Maintaining statistical and financial records.
- Developing new facilities.
- Promoting and marketing the business.
- Ensuring compliance with health and safety legislation.
- Maintaining customer service standards.
- Dealing with enquiries, complaints and emergencies.
- Promotional opportunities are generally best for employees who are willing or able to change. employment sector or job location.
- Commercial awareness.
- Physical fitness (or at least an interest in fitness and sport).
- Excellent problem solving skills.
- Customer service skills.
- Organizational skills.
- Interpersonal skills.
- Teamwork and leadership skills.
- Verbal communication skills.
- Administrative and cash management skills.
Other Responsibilities
- Maintain complete knowledge of all hotel services/features
- Be fully conversant with hotel fire & life safety/emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Report for duty on time wearing clean and complete uniform at all times
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the Management.
Qualifications
Profile
Knowledge And Experience
- Bachelor's degree, College diploma, or Intermediate vocational certificate in Hospitality Management, Physical Education, or a related field.
- A good understanding of health and safety and its implications with regards to running an activity program is essential.
- Good oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- It is essential to possess relevant experience, possibly gained via part-time or seasonal work, or by working as a fitness instructor, leisure center attendant or recreation assistant.
Competencies
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Must be well-presented and professionally groomed at all times.
Additional Information
- 100% salary and 100% service charge during the probation period.
- Full Social, Health, and Unemployment Insurance contributions right from the probation period.
- 13th-month salary & Resort's performance-based bonus.
- Monthly Officer Check (OC) allowance at the Resort’s restaurants.
- Relocation Allowance.
- Monthly Phone Allowance.
- Monthly Gasoline Allowance.
- Housing Allowance / Free accommodation at Heartist House.
- 03 complimentary meals per day at the staff cafeteria.
- Special employee discounts on services at Novotel Phu Quoc Resort and all Accor hotels worldwide.
- Professional training programs from AccorHotels Academy.
- International, professional, and dynamic working environment.
- Engaging team activities: Birthdays, Year-End Party, Football/Volleyball clubs, etc.