Sr Account Manager

Sr Account Manager In-office Troy, MI The successful candidate will possess proven world-class experience in managing account objectives, strategies and problem solving. A strong focus on customer satisfaction, sense of urgency and bias for action are unwavering requirements for this role. Ideal candidate will bring to the organization commercial excellence, market intelligence, problem solving and best in class focus on building and maintaining customer relationships. The preferred candidate must possess a strong work ethic, excellent communication skills with a strong aptitude for customer intimacy, and the capability to operate autonomously—taking ownership, exercising sound judgment, and solving problems in dynamic, ambiguous environments The candidates ability to learn, apply and problem solve will increase effectiveness in this role. Responsibilities: Lead account growth while managing the customer relationships and voice of the customer. Work in the tier team, and with OEM teams, to develop customer strategies focused on high‑ and low‑voltage connectors, headers, and terminals, as well as high‑performance interconnect solutions including HSCA and SRS assemblies. Drive detailed, differentiated value propositions to maximize bookings, revenue, and profitability while achieving Aptiv metrics and strategic objectives. Partner and build relationships with your assigned customer Lead resolution of customer commercial disputes (recognized as Aptiv’s customer lead). Establish proactive communication and relationship that promotes confidence and trust. Ensure customer demands are managed through the appropriate internal processes such that all responses are made timely, within and consistent with our commercial policy. Create and drive deployment of strategic plan for customer through the operation of customer team and interaction with all relevant functions. Regularly report on strategic goal progress and act to correct deviation/shortfall. Identify business development opportunities. Must Haves (Basic Qualifications): Bachelor’s degree 3+ years of sales experience leading cross‑functional programs and initiatives in close collaboration with Manufacturing, Finance, and Engineering Connection, device and electrical systems experience Account Management Experience with tier accounts and OEM accounts (GM experienced preferred) Multi-tasker with proven capability of strong work ethic Experience in leading a global sales team in manufacturing or technology industry Track record in managing complex commercial discussions (auctions, disputes etc.) Track record in establishing global customer strategies and increasing revenue/growth Nice to Haves (Preferred Qualifications): 5+ years of sales experience, leading cross‑functional programs and initiatives. Previous automotive system experience Sales and / or engineering background Fluency in Spanish Traits We Seek: Demonstrated ability to adapt and learn continuously, clearly establish expectations and hold others accountable for achieving results, as well as developing and executing strategic plans. Embrace resilience – seeing every challenge as a learning opportunity and invitation to grow. People willing to share knowledge and experience with others in a commitment to make a group growth bringing balance to it instead of weighting in one direction. WHY JOIN US? You can grow at Aptiv. Aptiv provides an inclusive work environment where all individuals can grow and develop, regardless of gender, ethnicity or beliefs. You can have an impact . Safety is a core Aptiv value; we want a safer world for us and our children, one with: Zero fatalities, Zero injuries, Zero accidents. You have support . We ensure you have the resources and support you need to take care of your family and your physical and mental health with a competitive health insurance package. YOUR BENEFITS AT APTIV: Private health care effective day 1 of employment Life and accident insurance Paid Time Off (Holidays, Vacation, Designated time off, Parental leave) Relocation assistance may be available Learning and development opportunities Discount programs with various manufacturers and retailers Recognition for innovation and excellence Opportunities to give back to the community Tuition Reimbursement Adoption Assistance Fertility Coverage APPLY TODAY, AND TOGETHER LET’S CHANGE TOMORROW! “Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law” #LI-MM2 Privacy Notice - Active Candidates: https://www.aptiv.com/privacy-notice-active-candidates Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.