Strategic Account Manager

Strategic Account Manager Location: San Francisco (in-person, in-office, full-time ONLY) Compensation: $150K-$200K base + top of market equity About Virio Virio is building the next-generation B2B GTM stack. Backed by investors and operators from LinkedIn, YouTube, HubSpot, Rippling, and Google, we help the fastest-growing B2B companies go to market through executive-led content that drives revenue. We’re growing extremely quickly, added $1M ARR in 30 days, and are onboarding customers faster than we can manage—we are now looking for a Strategic Account Manager to help define and scale Virio’s customer success motion. What You’ll Do Own a portfolio of high-value SaaS customers with ACVs ranging from $60K to $500K and above Build trusted, executive-level relationships with founders, CMOs, CROs, and GTM leaders Lead onboarding, adoption, and ongoing strategic engagement to drive clear customer value Translate customer business goals into ever-evolving GTM strategy and LinkedIn content strategy to maximize customer revenue Interview executives and extract insights to shape positioning, messaging, and narratives Use Virio’s AI-powered systems to generate high-quality LinkedIn content at scale Add final human-layer taste and polish to ensure content quality, voice, and performance Ensure customers see consistent progress, outcomes, and ROI through LinkedIn channel and GTM as a whole through partnership with Virio Ensure best in class GRR and NRR via renewals and expansions Important: Find creative solutions to drive revenue for your clients businesses and make Virio indispensable - assist with outbound LinkedIn messages to ICPs who engage, find conferences/podcasts/webinars for the founder/Face of Content to speak at, coordinate successful launches, etc. like a valuable GTM partner/consultant. What Makes You a Great Fit Mid-market to enterprise account management – Experience managing complex B2B accounts across mid-market to enterprise segments Executive presence & communication – Strong, credible communication skills with the ability to persuade, lead and engage senior executives Unstructured environment comfort – Comfortable operating effectively in fast-moving, lightly structured environments B2B marketing & GTM fluency – Strategic understanding of B2B marketing, content, and demand generation Content and storytelling instincts – Ability to translate raw ideas into clear, high-impact narratives AI-native execution – Comfortable using AI tools to scale workflows and output Operational organization – Highly organized and detail-oriented with consistent follow-through Execution-first ownership – Bias toward action with strong ownership over outcomes - we often say we’re “willing to run through walls for our customers” Traits That Thrive at Virio High agency & proactivity – Takes initiative and moves forward without waiting for perfect process Startup intensity comfort – Comfortable operating amid real startup chaos and pace Executive calm & credibility – Calm, clear, and trusted in interactions with senior executives Low ego & accountability – Takes full ownership and accountability for outcomes Customer impact motivation – Driven by customer outcomes and long-term relationship building Benefits Work directly with the CEO Competitive total compensation aligned to impact and ownership Meaningful equity upside as part of the founding team, core to the operating philosophy for Virio 100 percent paid medical, dental, and vision insurance 401(k) plan Monthly wellness and meals stipend ($1k) Relocation support for San Francisco Company-wide annual off-sites High ownership, high trust, and fast career progression alongside world-class client partners In-person culture with deep collaboration and shared standards This is a full-time, on-site role based in San Francisco. We do not offer hybrid or remote positions.