Are you familiar with digital cameras, printers & photocopiers? Join our Canon tech-support team!
Would you like to get an in-depth experience in the world of photography and imaging? This is your chance to join our
Canon
amazing tech-support team.
Patrique Mercier Recruitment
collaborates with
Canon,
the leader in the fields of professional and consumer imaging equipment and information systems, and proudly offers job opportunities for technology enthusiasts to provide customer support for
digital cameras & other imaging products
to
Swedish
speaking customers.
Not sure if you can do the job? Nothing to worry about! We equip successful candidates with a
complete training
on the companys imaging & optical products, as well as guidance on providing troubleshooting and technical solutions.
What you will do:
Depending on the team that successful candidates will join, responsibilities vary:
Communicate with customers via phone, chat & e-mail
Track and follow cases to ensure they closed in an efficient and timely manner
Provide and maintain strong, professional relationships with all partners and show empathy at all times
Work towards reaching targets as set out by client statement of work as well as internal targets
Answer customers inquiries and troubleshoot or escalate technical issues that they face
Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
Turn every customer into a happy customer!
Exchange ideas and solutions with your colleagues!
Enjoy your time in Greece!
What you will bring:
Strong written and verbal skills in
Swedish
Good communication skills in English
Tech savviness
Solution driven out of the box thinking
An empathetic soul with the communication skills that match
A positive and adventurous attitude
A sponge that is willing to soak up all the knowledge and experience we offer
What we offer:
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)
Competitive monthly salary + 2 extra salaries per year
Private Health Insurance
Numerous benefits and discounts
Fully paid training by certified instructors