Technical Analyst | S2 | Everyday Banking Individuals (EDBI) | Milton Keynes | Internal Mobility

Technical Analyst | S2 | Everyday Banking Individuals (EDBI) | Milton Keynes | Internal MobilityCountry: United Kingdom

IT STARTS HERE

Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a robust risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation.

This role sits within the Everyday Banking Individuals (EDBI) Domain and offers a fantastic opportunity to work closely with a wide range of teams across the Business Solutions CIO organisation. You'll also partner directly with Business stakeholders, helping to deliver high-quality solutions that make a real difference to our customers.

Applicants must possess a degree in Digital Technology Solutions or be on track to complete their degree by Q2 2027.

THE DIFFERENCE YOU MAKE

Everyday Banking – Individuals is looking for a Technical Analyst based out of Milton Keynes, Unity Place.

Working across the EDBI portfolio, you’ll become part of a collaborative and supportive team, helping to shape and deliver technology that makes a meaningful difference for our customers. You’ll work alongside experienced colleagues and build relationships across Business, Product, Architecture and Delivery, gaining a broad understanding of how technology change happens across Santander.

With guidance, encouragement, and opportunities to contribute, you’ll gain practical experience throughout the full change lifecycle, from requirements gathering and process mapping through to solution design, testing, implementation, and post-go-live support. Along the way, you’ll develop versatile technical, analytical, communication and delivery skills, broaden your professional network and build the confidence and experience to support your continued career development.

We’re shaping the way we work through innovation, cutting-edge technology, collaboration, and the freedom to explore new ideas. To succeed in this role, you will be responsible for:

• Supporting the delivery of change initiatives across the EDBI Domain by working closely with Business, Product, Architecture, Engineering and Delivery teams to understand requirements, analyse impacts and contribute to solution design.
• Producing and maintaining analysis artefacts, including business and technical requirements, process maps, customer journeys, impact assessments, system documentation, and solution designs.
• Assisting in the planning, coordination and delivery of projects and programmes, supporting governance activities, milestone tracking, risk and dependency management, implementation planning, and delivery assurance.
• Building effective relationships with stakeholders across Business and Technology, communicating complex technical concepts in a clear and business-friendly manner, and supporting collaborative decision-making.
• Contributing to the evaluation and adoption of new technologies, ensuring solutions align with customer needs, business outcomes, security requirements, and organisational standards.
• Continuously developing technical, analytical and delivery knowledge, staying informed of emerging technologies, industry trends and delivery methodologies whilst adhering to Santander policies, governance, and security standards.

WHAT YOU’LL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us greater as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional Experience

• Experience of working within a technology in financial services (Required)
• Experience of analysing information, investigating problems and reaching logical, evidence-based conclusions (Required)
• Experience of working collaboratively with colleagues from different teams or professional disciplines (Required)
• Experience of gathering, documenting, or communicating business or technical requirements (Required)
• Exposure to one or more stages of the technology change lifecycle, such as analysis, design, testing, implementation, or post-launch support (Required)
• Experience of producing clear and accurate documentation, process maps, presentations, or other analysis materials (Required)
• Confidence communicating with stakeholders and explaining information clearly to both technical and non-technical audiences (Preferred)

It would also be nice for you to have

• Exposure to Agile delivery, project governance or the management of risks, issues, and dependencies (Preferred)
• Awareness of solution architecture, APIs, operating systems, mainframe technology or how applications and infrastructure connect (Preferred)
• Experience of supporting customer-focused change within a regulated organisation (Preferred)

Languages

• English (Required)

WE VALUE YOUR IMPACT

At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.
Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally.

Salary Range:

£45,320.00 - £67,980.00 per annum (depending on experience)

This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience, qualifications, and location.

• Competitive rewards that reflect the real impact you make and the value you bring.
• Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.
• Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.
• Time to give back through volunteering opportunities that let you make a difference in the communities we serve.
• Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.

Ready to be recognised? It starts with you.

LOCAL COMPLIANCE

At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation.

We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates.

We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow.

To make this possible, our roles are site-based with a hybrid working pattern, where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles).

When applying, please consider the travel distance, time and cost to your chosen office location(s).

We welcome applications on the understanding that, should you be offered this role, there may be no relocation package available. Santander will pay the employer mandatory government fees that are required to pay in connection with visa sponsorship. You may be liable for your own personal employee immigration and relocation costs. ( Only applicable for roles that are eligible for sponsorship)

IMPORTANT INFORMATION FOR INTERNAL APPLICANTS:

PERMANENT ROLES:

• If you are currently employed by Santander UK plc on TSB Legacy terms or by TSB and choose to apply for this Santander vacancy, please be aware that, if successful, you will move onto full Santander terms and conditions of employment and will no longer be part of the TSB Legacy population with effect from the start date of your new role.

WHAT TO DO NEXT

If this sounds like a role you are interested in, then please apply.

For further Guidance please visit Internal Mobility - Candidate Guidance.

If you want to know more about the opportunity:

Please contact Jacob Ridout - Jacob.Ridout@santander.co.uk

The Santander Way

Santander is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Ready to make it happen?

It starts with you. It starts here.