Visa Officer

Jinan Travels & Tourism - جنان للسفر والسياحه, also known as Jinan Al-Arabiya, provides comprehensive travel services worldwide, including flights, hotel bookings, transportation, car rentals, and visa support. The company focuses on delivering reliable, end-to-end travel solutions for individuals and groups.

Team members collaborate to ensure smooth travel arrangements and high-quality customer experiences. Applicants can expect to work in a dynamic environment that values accuracy, service, and responsiveness to traveler needs.

Role Description

• The Visa Officer role is a full-time, on-site position based in Alexandria, Egypt serving Saudi Market.
• The Visa Officer will manage visa applications for various destinations, including collecting and verifying documents, filling and reviewing forms, and ensuring compliance with relevant immigration and consular requirements.
• Daily tasks include advising clients on visa procedures, timelines, and required documentation, coordinating with embassies or consulates, and tracking application status until completion.
• The role involves responding to inquiries, handling updates or changes to travel plans, maintaining accurate records, and working closely with other travel consultants to provide integrated travel and visa services.
• The Visa Officer is expected to support customers in a professional and courteous manner while meeting deadlines and maintaining high standards of data confidentiality.

Qualifications

• Strong knowledge of visa processes and procedures, with practical experience handling multiple country visas.
• Previous experience in travel, tourism, or a visa processing role is highly beneficial.
• Previous Experience at Saudi Market is a Must.
• Awareness of immigration issues and basic regulatory requirements related to international travel and documentation.
• Excellent customer service skills, with a focus on problem-solving and managing client expectations.
• Effective communication and interpersonal skills, including clear written and spoken communication in a professional context.
• Attention to detail and accuracy when reviewing documents and completing application forms.
• Proficiency with office software and online application portals; comfortable working with digital records and databases.