As a successful family-owned company on a path to global growth, the Brose Group offers challenging responsibilities and exciting career opportunities to performance-driven, skilled specialists with solid professional knowledge and proven career expertise who wish to contribute to our company’s success. Your tasks Analyze and process field complaints based on defined testing concepts, control plans, and product knowledge Make technical decisions regarding acceptance or rejection of customer claims Evaluate customer portals and technical records, and define appropriate corrective actions Coordinate and monitor the implementation and effectiveness of corrective actions, including lessons learned Ensure timely processing of claims in line with customer and company requirements (8D methodology) Identify and assess quality issues through active field monitoring and initiate escalation when necessary Maintain communication and relationships with customers Track corrective actions resulting from internal and external audits Support production teams with expertise in field analysis and warranty cases Contribute to the development and improvement of quality methods and performance indicators Your Profile Technical education Minimum 3 years of experience in a technical field Strong analytical and technical thinking skills Experience with quality tools (e.g., Pareto analysis, lifetime analysis) is an advantage Good IT skills (MS Word, Excel, Outlook) English – intermediate level Benefits Financial benefits Summer and winter bonus up to 700 € Bonus 500 € - working anniversary after 5 years in Brose Relocation contribution according to internal regulations Bring a friend contribution Financial reward for improvement proposals Annual reward for reaching goals Transport allowance (up to maximum of 80 €/month depending on distance between place of residence and workplace). Child birth allowance in the amount of 150 € after working for 2 years Contribution to supplementary pension saving - III. pillar Non-financial benefits Full flexible working time - healthy work-life balance Social program benefit plus - additional contribution for leisure-time activities and health Pleasant, modern working environment and supportive corporate culture Wide career opportunities Legal consultation Psychological consultation – Help Line (for family members as well) Brose Kids Club (company nursery, kindergarten) Education E-learning educational programs - mylearning, Go1 Internal language courses: English, German and Slovak Professional trainings in Slovakia or abroad Training focused on soft skills and personal development Salary Salary (brutto): from 1766 Eur/month The salary consists of a basic salary 1650 and 7% of the variable components, which are paid on the basis of an internal regulation. After fulfillment the internal criteria, there is possibility to obtain a summer and winter bonus (max. 2 x 700 Eur)