Academic Advisor I (COE)

The University of Arizona's College of Education (COE) invites you to apply for the Academic Advisor I (Academic Advising Professional I) position to join our Student Services team.

The Academic Advisor I provides advising to our Early Childhood and Elementary Education undergraduate programs through Main and Distance Campuses. This position supports orientation programs, attends relevant program, college, and campus meetings, supports select events, and participates in program planning. This position works closely with advising colleagues, program coordinators and directors, faculty, staff, students, Arizona school districts, and state community colleges and agencies; therefore, it requires clear communication, detailed documentation, and strong relational and community-building skills.

This position may be eligible for a hybrid work week and core business hours, in consultation with the supervisor.

Visa sponsorship is not available for this position.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocation services, please click here.

Academic Advising and Degree Progress

• Provides drop-in advising assistance, including service at the Student Services Front Desk and scheduling appointments when necessary.
• Meets with Early Childhood and Elementary Education majors in one-on-one appointments to counsel students on options to satisfy degree requirements, determine educational plans, choose courses, and explore majors, minors, and career options.
• Performs the initial step in degree audits for students’ programs of study to assess fulfillment of graduation requirements, subject to review by a senior advisor or director; checks whether all requirements, such as general education, major, grade point average, and total units, have been met.
• Evaluates transfer credit and determines applicability toward degree requirements with support from senior advisors.

Student Development and Support

• Discusses individual students' challenges and promotes their growth by helping them determine next steps and resources.
• Supports students in establishing realistic and attainable academic and career goals while providing them with a sense of belonging.
• Identifies current and potential needs or problem areas (e.g., study skills, tutoring).
  

Student Recruitment and Orientation

• Works with prospective candidates exploring Early Childhood Education and Elementary Education majors.
• Speaks to various organizations, students, and prospective students about the College of Education for recruitment and orientation purposes; advises students regarding eligibility and admission procedures; assists with recruiting transfer students and incoming first-year students (may require evening or weekend presence).
  

Program Coordination and Student Records

• Works with program faculty, staff, and advising colleagues to stay informed of program updates.
• Maintains working knowledge of University systems such as UAccess (PeopleSoft), Trellis (Salesforce), and Microsoft Office Suite, and uses these systems to maintain student files and advisor notes.
• Maintains knowledge of regulations and policies that impact students' educational options.
  

Events, Special Projects, and Professional Development

• Supports selected events and special projects that promote student engagement, academic success, and a positive student experience (may require evening or weekend presence).
• Shadows experienced advisors to develop skills.
• Performs other duties as assigned.
  

Knowledge, Skills, and Abilities

• Knowledge of FERPA and ethical principles in working with students.
• Skill with computer and data collection systems such as student information systems (PeopleSoft, Salesforce), Microsoft Office Suite, and Adobe Acrobat Pro DC.
• Detail-oriented, self-motivated, and highly organized.
• Ability to track paperwork and follow up on procedures.
• Ability to set priorities and manage time efficiently.
• Ability to multitask and function in a dynamic environment.
• Exceptional written and oral communication skills.
• Ability to work with faculty.
• Ability to work with students online or in person.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

• Bachelor's degree required.
• One (1) year of relevant work experience required.

• Experience with PeopleSoft and Salesforce software.
• Experience using computer software such as Microsoft Office Suite (Word, PowerPoint, Excel, Publisher, Teams, Outlook) and Adobe Acrobat Pro DC.
• Experience with University of Arizona policies and procedures.
• Experience with the Arizona General Education Curriculum (AGEC) structure and transfer student populations and their needs.