Account Director
- Hiring from
- Probably Worldwide
- Work type
- Remote
- Posted
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Key Responsibilities:
- Revenue Ownership & Portfolio Growth
● Own revenue targets across the assigned client portfolio
● Identify and convert upsell, cross-sell, and retainer expansion opportunities
● Drive quarterly and annual account growth planning
● Proactively surface new initiatives aligned with brand calendars and market trends
● Maintain strong pipeline visibility and forecast accuracy
● Ensure account profitability through cost management and margin discipline - Revenue Ownership & Portfolio Growth
● Own revenue targets across the assigned client portfolio
● Identify and convert upsell, cross-sell, and retainer expansion opportunities
● Drive quarterly and annual account growth planning
● Proactively surface new initiatives aligned with brand calendars and market trends
● Maintain strong pipeline visibility and forecast accuracy
● Ensure account profitability through cost management and margin discipline - Strategic Account Management
● Improve overall client lifetime value (CLV)
● Reduce churn risk through proactive relationship management
● Align influencer strategies with broader brand and commercial objectives
● Ensure yearly roadmaps are in place for priority brands
● Drive omnichannel and integrated influencer strategies (not one-off executions) - Financial Management & Reporting
● Oversee revenue tracking, forecasting, and margin performance
● Review P&L per account with Growth Head
● Ensure proper CE structuring and commercial viability
● Monitor billing timelines and the financial health of accounts
● Provide monthly revenue and pipeline reporting to leadership - Cross-Functional Leadership & Operational Alignment
● Work with the cross-functional teams to ensure quality delivery
● Align internal teams on priorities, timelines, and expectations
● Improve handoff processes from pitch to execution
● Strengthen documentation, reporting, and governance standards
● Drive process optimization within the cluster for scale and operational excellence - People Leadership & Team Development
● Coach a team of Account Managers and Executives
● Elevate the business acumen and executive communication skills of the team
● Conduct pre-call syncs, post-call debriefs, and structured feedback sessions
● Identify leadership bench strength and succession potential
● Reinforce accountability and ownership culture
- 10–12 years of experience in account management, business development, or strategic consultancy
- At least 4–5 years in a digital/social / influencer marketing agency
- Proven track record in managing high-value accounts (₱100M+ portfolios preferred)
- Strong financial and commercial acumen (P&L management experience required)
- Demonstrated experience leading and developing teams
- Exceptional executive presentation and negotiation skills
- Strong understanding of digital platforms, creator economy, and social performance metrics
- High ownership mindset with the ability to operate in a scale-stage environment