Account Director (Hybrid)

LOCATION: 10 BOULEVARD, PETALING JAYA

About Mantra Communication

Mantra Communication Sdn Bhd is an established 360° creative agency offering integrated solutions across advertising, events, digital, design, social media, and client servicing.

Key Responsibilities

i) To manage and lead the servicing team, including appointments, terminations, promotions and reassignments of team members.

ii) To assign and lead team members in their day-to-day management of a portfolio of accounts.

iii) To proactively find new ways to grow the business, both existing and new clientele, and to manage team in their relationship with clients.

iv) To be responsible in strategy development and budgeting for the business.

v) To master & maintain vast knowledge of clients’ businesses, competitions and industry news & trends.

vi) To perform any other duties and ad hoc matters as and when required by the company.

Key Results

i) To achieve the team sales target.

ii) To ensure on-time collection.

Why Join Us?

• Hybrid working arrangement (1 day work from home - every Wednesday)

• Inpatient and outpatient medical claims.

• Dental and optical claims.

• Birthday leave and birthday voucher.

• Parking subsidy.

• Mileage claims.

• Probation leave – 1 day for each completed month of service.

• Opportunities for professional growth, continuous learning, and development.

Requirements

• Must be local citizen.

• Proven experience in account management, client servicing, business development, or a related role, preferably within an advertising, marketing, communications, or creative agency.

• Strong leadership and people management skills.

• Excellent client relationship management and communication skills.

• Strong commercial and business development mindset.

• Demonstrated ability to manage multiple accounts, projects, and priorities in a fast-paced environment.

• Strong negotiation, presentation, and problem-solving skills.

• Good understanding of the advertising, marketing, and communications industry.