ERM is looking for a Key Client Account Director (Electric Utility) to join us and take ownership of one of ERM’s most strategically important utility relationships in the western United States—an account generating over $20M in annual revenue with significant growth potential in the next 2–3 years.

This is a high-impact leadership role for a commercially driven, client-centric leader who can shape strategy, unlock growth, and deepen executive relationships.

Location: California, preferably, or West Coast.

What Your Impact Is

The Account Director owns the account end-to-end, with full accountability for commercial performance, growth, and delivery outcomes. This role is responsible for shaping and executing an ambition-led growth strategy aligned with both market opportunity and the client’s evolving priorities, while proactively anticipating and addressing delivery or resource constraints through close coordination across operations, service lines, and support functions. Bringing a strong commercial mindset, the Account Director balances competitiveness and innovation with a clear alignment to the client’s strategy and investment agenda. As a senior market-facing leader, they represent ERM with credibility externally, while internally demonstrating strong commercial acumen, leadership capability, and the ability to navigate complex, multi-disciplinary environments to drive sustained success.

What You’ll Bring

This role will require significant account management experience, where you will have demonstrated your sales management skills and ability to handle global client relationships and account teams expertly. Additionally:

BSc/MSc degree or equivalent technical expertise.
10+ years of commercial and key account management experience, including managing large, complex client relationships.
Deep understanding of California and West Coast utility clients and power sector dynamics, including competitors and market drivers.
Proven ability to expand relationships across multiple buying centers and functions.
Action-oriented, assertive, and solutions-focused approach.
Strong use of CRM and networking tools (e.g., Salesforce, LinkedIn, IntroHive) to build and activate client networks.
Demonstrated ability to connect ERM capabilities to client needs, orchestrating cross-service teams to deliver integrated solutions.

Key Responsibilities

Account Strategy & Planning

Develop and maintain a three-year account strategy covering client priorities, growth opportunities, relationship mapping, and target portfolio mix.
Translate strategy into an annual delivery plan with clear revenue pathways (recurring, follow-on, and new opportunities).
Define priority buying centers and maintain accurate stakeholder maps aligned to key market drivers.
Build a strong personal presence with senior client stakeholders as a trusted advisor.

Account Performance & Growth

Deliver against annual sales and revenue targets and drive sustained account growth.
Maintain a strong understanding of the competitive landscape and ERM differentiators to inform winning strategies.
Expand ERM’s footprint by growing relationships, increasing service line penetration, and accessing new buyers.
Lead cross-selling and integrated service delivery across existing and new client stakeholders.
Identify and pursue new opportunities, personally engaging in key pursuits and conversions.
Monitor account performance, track progress against plan, and intervene proactively where needed.

Collaboration & Leadership

Aligning regional, industry, and service line teams to support account priorities and growth initiatives.
Build and lead an engaged account team with clear ownership of goals and relationships.
Foster a community of practitioners across ERM who are invested in the account’s success.
Support senior-level project delivery as needed, particularly in stakeholder management and client engagement.
Develop and activate strategic partnerships that enhance account outcomes.

For theAccount Director, Power position, theanticipatedannual base pay is $174,480 - $223,469 (USD). Actual pay will depend on factors such as education, experience, skills, location, performance, and business needs. In some cases, pay may fall outside this range. This role may be eligible for bonus pay (casual and fixed term/flex force employees arenot bonuseligible).

We offer a comprehensive benefits package, including paid time off, parental leave, medical, dental, vision, life, disability, AD&D insurance, 401(k) or RRSP/DPSP, and other applicable benefits to eligible employees.

Note: Bonuses, commissions, and other forms ofadditionalcompensation are not guaranteed and subject to the sole discretion of ERM and its policies and procedures.

Who We Are:
As the largest global pure play sustainability consultancy, we partner with the world’s leading organizations, creating innovative solutions to sustainabilitychallengesand unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations.

At ERM we know that creating a diverse,equitableand inclusive work environment is an essential part of making our companya great placeto build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class expertssupportsclients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technicalexpertisein addressing their environmental, health, safety,riskand social issues. We call this capability our “boots to boardroom” approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advanceobjectiveson the ground or at the executive level.

Pleasesubmityour resume and brief cover letter.

ERM does not accept recruiting agency resumes. Please do notforwardresumes to ourjobsalias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Thank you for your interest in ERM!

About Us

At ERM, sustainability is our business.

We are the world’s largest advisory firm focused solely on sustainability, offering unparalleled expertise across business and finance.

ERM partners with clients to operationalize sustainability at pace and scale, through our unique combination of strategic transformation and technical delivery capabilities.

Our diverse global team of experts works with the world’s leading organizations to help them set clear sustainability targets, measure progress and operationalize strategy through deep implementation and business transformation.

With more than 50 years of experience, our ability to integrate sustainability solutions and our depth and breadth of technical knowledge are why organizations choose to partner with us as their trusted advisor.

Every one of us firmly believes in the potential to create value for our clients through an integrated approach to sustainability (because we have personally seen it and professionally achieved it).

Our team members are passionate about client service. We work closely with our clients to help them operationalize their sustainability goals and meet their environmental, health and safety objectives while advancing ERM’s purpose through delivering tangible progress in what the United Nations coined The Decade of Action.

Organizing our people across globally integrated communities of technical and strategic talent positions ERM to be a “boots to boardroom” leader in bringing that value creation to our clients, partners, and the world.

We recruit exceptional professionals with a personal and professional passion for sustainability and nurture them to even greater success as specialists. We prepare our consultants to bring integrated, innovative and sustainable solutions to our clients and provide opportunities for ongoing development across a variety of subject areas related to technical, business, and personal growth.

At ERM, effort pays off and becomes career defining work that leaves a positive imprint on our planet.

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