Job Description POS-006 Account Execution Lead (India) Location: India – Bangalore Reports to: Sales Director 1 Role Summary We are hiring a highly execution-driven and performance-focused Account Execution Lead (AEL) to manage a cluster of 4–5 recruiters delivering on high-volume, high-priority requirements across India, including MSP/VMS environments. This is a hybrid role combining: Team leadership (primary focus) Direct ownership of strategic and complex roles The AEL is fully accountable for: Ensuring consistent delivery performance across the team Driving speed, quality, and deal conversion Managing client-facing execution in MSP/VMS environments Ensuring every recruiter meets minimum performance thresholds This role is critical to revenue generation and operational stability, with direct impact on cash flow and client satisfaction. 2 Key Responsibilities 2.1 Team Performance Management Manage a team of 4–5 recruiters across active delivery Ensure each recruiter achieves minimum 70 performance score monthly Prevent underperformance (no recruiter <60 tolerated) Monitor daily activity, pipeline, and delivery output Reallocate roles across team based on priority and performance 2.2 Delivery Execution & Speed Ensure first qualified CV submission within ≤24 hours Drive high submission quality aligned with job requirements Maintain consistent delivery across 25+ active roles Prioritize roles based on urgency and revenue impact 2.3 Deal Conversion Ownership Take full ownership of interview-to-offer-to-closure pipeline Drive deal conversion rates across both: Personal roles Team-managed roles Actively intervene to unblock stalled processes 2.4 Client & MSP/VMS Execution Manage requirements from: Direct clients MSP/VMS platforms Ensure strict SLA adherence Maintain strong stakeholder communication and responsiveness Ensure alignment between client expectations and delivery output 2.5 Requirement Quality Control Validate incoming requirements before execution Identify gaps in: Job description clarity Rate feasibility Candidate availability Proactively adapt sourcing strategy to overcome constraints 2.6 Strategic Role Delivery (Individual Contribution) Personally handle high-priority, complex, or urgent roles Deliver high-quality candidates with strong conversion potential Act as escalation point for difficult mandates 2.7 Talent Pipeline Development Ensure continuous pipeline generation across the team Maintain a strong pool of validated, available candidates Avoid delivery disruption due to lack of pipeline 2.8 Operational Discipline & Reporting Track and report team performance against KPIs Conduct regular pipeline and performance reviews Ensure accurate and up-to-date tracking in CRM/tools Maintain full visibility on delivery risks and gaps 3 KPI & Performance Framework Total Score: 100 points 70% Team Performance 30% Personal Performance 4 Required Profile 4.1 Experience 6–10 years in recruitment / delivery roles Proven experience managing teams in high-volume environments Strong exposure to MSP/VMS ecosystems 4.2 Core Competencies Strong execution mindset and accountability Ability to manage performance under pressure Data-driven decision-making Strong understanding of recruitment metrics (conversion, SLA, pipeline) Hands-on problem-solving approach 4.3 Behavioral Traits Performance-oriented and results-driven High ownership and accountability Structured and organized Resilient in high-pressure environments 5 Compensation ₹20L–₹33L OTE Base: ₹10L – ₹18L Variable: ₹10L – ₹15L 6 Candidate Evaluation Matrix & Interview Process 6.1 Scoring Methodology Each candidate is evaluated on a 1 to 5 scale: 1 – Poor: No relevant experience or major gaps 2 – Limited: Basic exposure, lacks ownership 3 – Competent: Can operate with guidance 4 – Strong: Autonomous, reliable, hands-on 5 – Excellent: Full ownership, builds structure, improves systems Each score is multiplied by its assigned weight. Total score calculated out of 100. 6.2 Evaluation Criteria & Weights (7 Criteria Only) Criteria Weight Team Management & Performance Enforcement 20 Delivery Execution & Speed (SLA) 15 Deal Conversion & Revenue Ownership 20 MSP/VMS & Client Handling 10 Problem Solving & Requirement Adaptation 10 Data-Driven Management & KPI Understanding 15 Ownership, Accountability & Leadership 10 Total: 100 6.3 Evaluation Logic The matrix is designed to assess: Ability to drive team performance consistently Capability to deliver under high workload (25+ roles) Strength in closing roles and generating revenue Control over delivery speed and quality Effectiveness in client-facing execution (MSP/VMS) Ability to manage complexity and resolve bottlenecks Candidates must demonstrate both: Hands-on execution Structured team leadership 6.4 Decision Thresholds Score Decision 85 – 100
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