Account Maintenance Specialist

Pay: $14.50 + a Performance based bonus program. Schedule: Monday- Friday 8-5pm MST Location: Hybrid - In office Tuesday, Wednesday and Thursday Why Choose Conservice? At Conservice, our mission is to simplify utility management for our clients, ensuring a seamless experience right from day one . As an Account Maintenance Specialist , you will play a vital role in setting up our clients for long-term success . We are dedicated to helping our team members build well-rounded skill sets for future career advancement while fostering an innovative, problem-solving culture . Position Overview When new properties go live, complex account setup or utility processing challenges can occasionally arise . In this key operational role, you will serve as the primary detective and problem solver . You will research system issues, update database records, and optimize workflows to ensure utility bills are processed smoothly . (Bonus: This is a minimal-phone position with 5% or less daily phone time—ideal for focused researchers!) Key Responsibilities Root-Cause Research: Investigate database accounts to identify and resolve underlying issues preventing utility bills from processing correctly . Database Maintenance: Update and maintain property and account information in the Conservice system to ensure accuracy and prevent future setup roadblocks . Vendor & Utility Tracking: Research changes with utility providers and input new vendors accurately into the internal database . Process Innovation: Identify inefficiencies in current workflows and collaborate to design creative, streamlined solutions . Cross-Team Impact: Serve as a trusted operational resource for clients and internal teams to ensure accurate system setups . What We’re Looking For Investigative Mindset: Naturally curious with a drive to dig deep, find the "why" behind system discrepancies, and resolve issues . Detail-Oriented & Organized: Exceptional accuracy and organizational skills, with the ability to manage priorities and deliver results . Self-Motivated: Strong focus and self-drive when performing detailed or repetitive data tasks . Ownership & Accountability: Takes pride in taking full ownership of work quality and performance . Communication: Clear, professional written and verbal communication skills . Low-Phone Preference: Comfortable working mostly in databases, back-end systems, and written correspondence (phone usage is 5% or less) . Benefits & Perks Flexible hybrid work model (3 days in-office, 2 days remote) Direct path to developing transferable skills for long-term career growth Supportive team culture focused on innovation and problem-solving Conservice is an Equal Opportunity Employer.