Account Management Specialist

Account Management Specialist

Company: Netziah, a business growth and operations firm serving the U.S. market through sales operations, CRM, AI automation, marketing and client delivery.

Location: Remote, Philippines-based. Department: Sales & Growth Operations. Reports to: Growth Operations Manager.

Role

Support ongoing client relationships and make follow-up commitments visible and accountable.

Key responsibilities

• Coordinate service requests, client updates and results-review meetings.
• Maintain accurate CRM records of decisions, risks and next steps.
• Escalate delivery needs and identify suitable growth opportunities for Sales.

Required qualifications

• Account coordination, client success or B2B service experience.
• Professional spoken and written English and calm problem-solving.
• Strong CRM documentation, follow-up and relationship-management skills.

Preferred qualifications

• Recurring-services, managed operations or agency experience.
• Client KPI reporting and cross-team coordination.

Work terms: Philippine-based remote work supporting U.S. business operations. Working-hour overlap, salary and employment terms are subject to an approved hiring request. This profile does not announce an immediately available paid opening.

Hiring process: Resume screening, up to two interviews, and a brief role-relevant practical assessment when justified. Scheduling links are provided privately by the recruiting team.

This is a remote position.