Account Manager

Account Manager Commercial Reports to: Head of Commercial Location: Malta or Cyprus Employment Type: Full-time, Permanent Work Model: Hybrid PEOPLE HUNT is hiring on behalf of our client Our client is an established B2B iGaming technology company supplying online casino and sportsbook operators with a Player Account Management platform, a games aggregation layer carrying more than 7,500 games from over 100 studios through a single API integration , sportsbook solutions, turnkey casino platforms, managed services, and proprietary gaming content. Operating across regulated and emerging markets worldwide, the company is privately owned, internationally growing, and offers an environment where every team member has a visible impact on the business. The Role Our client's operators do not churn because the technology stopped working. They churn because nobody was paying attention to their numbers. This role exists to make sure somebody is. As an Account Manager , you will own a portfolio of operator partners and be accountable for the commercial performance of those accounts. This is a revenue-focused role where success is measured by growth, not simply relationship management. Working closely with the Head of Commercial, Technical Account Managers, and the wider Commercial team, you will be responsible for helping partners maximize performance through data-driven decisions, content strategy, promotional planning, and commercial development. Your portfolio's performance is highly visible within the business and regularly reviewed by senior leadership. What You Will Own Account Performance Manage a portfolio of operator accounts with defined revenue growth targets. Monitor weekly and monthly performance metrics, including Gross Gaming Revenue (GGR), bet count, unique players, average bet, game-level revenue, and margin. Identify commercial trends and opportunities before partners do. Lead quarterly business reviews with partners, providing strategic recommendations and future growth plans. Own retention, renewals, and commercial discussions around partnership terms. Content & Positioning Optimize game positioning within operator lobbies to maximize commercial performance. Coordinate new game launches across the operator portfolio. Recommend market-specific content strategies across CIS, Latin America, Asia, and Europe. Share market insights and operator feedback internally to support supplier and content acquisition decisions. Promotions & Campaigns Build and manage promotional calendars, including tournaments, free rounds, network campaigns, prize drops, and seasonal promotions. Secure promotional support from game studios and maximize campaign ROI. Analyze campaign performance and provide recommendations for future activity. Commercial Growth Identify and drive upsell opportunities across additional studios, products, sportsbook, platform modules, and managed services. Work closely with the Technical Account Manager to remove technical blockers affecting revenue. Maintain accurate forecasts, account plans, and commercial reporting. What You Will Bring Essential 3+ years of experience in Account Management, Partner Management, or Commercial roles within the iGaming industry. Direct responsibility for managing and growing commercial revenue. Experience working for a game studio or game aggregator is a significant advantage. Strong commercial and analytical skills with confidence using spreadsheets and BI dashboards. Solid understanding of casino content, player behaviour, RTP, volatility, game mechanics, and market preferences. Experience presenting business reviews to senior stakeholders. Based in, or willing to relocate to, Malta or Cyprus. Fluent English. Advantageous Experience working with games aggregation platforms. Familiarity with PAM back office systems, CRM platforms, and BI tools. Additional languages, particularly Russian, Spanish, Portuguese, or Mandarin. Knowledge of regulated gaming markets. Existing relationships with online casino operators. How Success Will Be Measured Revenue growth across your account portfolio. Net revenue retention and commercial margin. Upsell and cross-sell performance. Adoption of newly released game content. ROI from promotional campaigns. Partner satisfaction and account renewals. What Our Client Offers Competitive salary with a performance bonus linked to portfolio revenue. Hybrid working model in Malta or Cyprus. Relocation support where applicable. Direct exposure to senior commercial leadership and executive decision-makers. Travel opportunities to major industry events and partner meetings. Clear career progression into Senior Account Management, Key Account Management, or Sales leadership. Private health insurance. Learning & development budget and modern tools to support your success. All applications will be handled with strict confidentiality. Our client is committed to equal opportunities and welcomes applications from qualified candidates regardless of background. Adjustments during the recruitment process can be provided where needed. If you're interested in learning more, apply today or contact PEOPLE HUNT for a confidential conversation. Locations Limassol, San Giljan Remote status Hybrid