Senior Account Manager

Senior Account Manager Inspired by the fastest and most resilient penguin species in nature, we're here to help our clients and players achieve more reach, high-quality traffic, and meaningful engagement. With over 17 years of experience, Gentoo Media is a leading affiliate in the online casino and sportsbook industry through our extensive portfolio of products and services, featuring our flagship websites AskGamblers, Time2Play, CasinoTopsOnline, WSN, Casinomeister, and our SaaS brand-protection tool Sitebee. The role The Senior Account Manager is responsible for managing key operator partnerships, driving commercial performance, and ensuring strong, long-term relationships with our clients. You will own a portfolio of high-value partners, act as their main point of contact, and proactively identify opportunities to increase revenue, improve performance, and strengthen collaboration. Working closely with the wider Account Team, you will review and create weekly and monthly performance reports, ensure accurate tracking of payments and debts, and support the optimisation of all commercial activities. As a senior member of the team, you are expected to work with greater autonomy, lead by example, provide guidance to Account Managers when needed, and contribute to improving internal processes and best practices. Our Senior Account Managers are organised, commercially driven, and demonstrate strong leadership capabilities in both partner management and internal collaboration. What you'll be doing Manage a portfolio of key operator accounts and ensure strong, long-term, and commercially productive relationships. Actively monitor and analyse partner performance, identifying opportunities to optimise results in line with the company’s commercial strategy. Collaborate closely with Sales, Marketing, Product, SEO, and other internal teams to ensure alignment on priorities, processes, and performance goals. Negotiate improved commercial terms with existing partners while proactively identifying and reaching out to new operators to secure new deals, listing fees, and strategic opportunities. Prepare, review, and present regular performance and revenue reports, ensuring accuracy of data, payments, and commercial tracking. Support the Account Team with administrative tasks when required, ensuring smooth operational workflows. Contribute to continuous product improvement by sharing insights, new ideas, and potential revenue-driving models with relevant stakeholders. Actively participate in regular team meetings, business reviews, and commercial planning sessions. Represent the company at affiliate conferences, industry events, and partner meetings when required. Perform other duties related to the above responsibilities, as needed to support the success of the commercial department. Who we're looking for Bachelor’s degree in Marketing, Business Administration, Economics, Communications, or a related field. Excellent verbal and written communication skills - English. 2+ years of experience in affiliate marketing or / and online advertising. Organisational skills / multi-tasking ability. Salesforce background experience. Ability to act and operate independently. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) for reporting, data analysis, and presentations. Ability to analyse KPIs, financial data, and performance metrics to support business decisions. Proficiency in affiliate management platforms to strengthen partner relationships and optimise campaign performance. Experience in customer satisfaction: anticipates needs, and delivers solutions. Ability to build and maintain professional relationships to exchange support and ideas Ability to set and focus on achieving clear and measurable objectives. What we're offering: At Gentoo Media, we’re redefining affiliate marketing in iGaming - and we know that great work starts with great people. That’s why we’re committed to fostering a supportive and inclusive environment. Here’s what you can look forward to as part of the team in Malta: Hybrid working model - flexibility to split time between home and office Daily office lunches with varied menus to suit all dietary preferences Birthday Leave - a day off to celebrate your special day “Me Time” Day - a day dedicated to your wellbeing Annual Volunteer Day - support a cause that matters to you Health insurance, including dental coverage Career progression pathways and continuous guidance Anniversary rewards at 3, 5, and 10 years Free access to Udemy learning platform Annual €400 wellbeing benefit Team building budget A vibrant culture with regular events, social gatherings, and team celebrations Get more out of Gentoo Media: https://www.gentoomedia.com/ At Gentoo Media , we are committed to fostering an inclusive, diverse, and supportive workplace where everyone feels valued, respected, and empowered. We truly believe that diversity makes us stronger and more innovative, driving us forward as we make our mark on the world. We welcome applications from all qualified candidates, regardless of age, gender, disability, sexual orientation, ethnicity, religion, cultural background, or any other characteristic protected under EU and local laws. Our recruitment process is fair, unbiased, and based solely on skills and business needs, ensuring equal opportunities for all. If you require any reasonable accommodations during the application or interview process, just let us know! We’ll be happy to support you. Join our team and be part of something unique while being your true self 🐧 Department SALES Locations Quad Central, Malta, Belgrade, Serbia Remote status Hybrid Employment type Full-time About Gentoo Media Inspired by the fastest and most resilient penguin species in nature, we're here to help our clients and players achieve more reach, high-quality traffic, and meaningful engagement. With over 17 years of experience, Gentoo Media is a leading affiliate in the online casino and sportsbook industry through our extensive portfolio of products and services, featuring our flagship websites AskGamblers, Time2Play, CasinoTopsOnline, WSN, Casinomeister, and our SaaS brand-protection tool Sitebee.