Company Overview

Creator Match builds creator programs for the fastest-growing Tech Brands in the world.

Trusted by the world's largest AI & tech brands, including Lovable, Notion, Zapier, Wispr Flow, Gamma, Gusto and more. We've also paid out millions to Tech/B2B Creators.

Who we are: Full-stack creator marketing agency (brand-side, not talent side) that helps with end-to-end strategy to execution

How we help Tech Brands

→ Short-form creator partnerships (LinkedIn, Instagram, TikTok, Twitter/X, YouTube Shorts)

→ Long-form creator partnerships (YouTube, Newsletter)

→ Paid media (influencer whitelisting + boosting)

→ Brand trips and IRL events

→ Influencer gifting

Overview

Creator Match is seeking an Account Manager to manage brand partner relationships and drive successful campaign execution on the brand side of assigned accounts. This role is the primary day-to-day operational contact for assigned brand partners, keeping campaigns organized, on track, and aligned with brand goals. You'll partner closely with an Creator Marketing Manager on each account, who owns creator and talent-side execution — together you keep the campaign moving end to end.

Role Summary

The Account Manager owns brand communication, campaign coordination, reporting, and overall campaign success for assigned Creator Match accounts. This role works closely with Campaign Managers, Creator Marketing Managers, leadership, and finance to deliver a strong client experience throughout the campaign lifecycle.

Core Skillsets Required

Client Support & Communication

• Serve as a primary point of contact for assigned brand clients during campaigns

• Maintain consistent communication with brand stakeholders throughout the campaign lifecycle

• Address client questions, concerns, and feedback promptly and professionally

• Build a strong understanding of each brand's goals, preferences, and success metrics

• Contribute to client satisfaction through proactive communication and problem-solving

• Stay up to date, and share industry and platform trends with clients

Campaign Strategy & Execution

• Translate brand objectives into campaign briefs

• Coordinate with Campaign Coordinators and Creator Marketing Managers to ensure alignment on deliverables and timelines across brand and creator workstreams

• Support campaign planning and resource coordination

• Share observations and suggestions for campaign improvement with senior staff

• Ensure deliverables meet brand standards by coordinating with internal teams

Reporting & Documentation

• Prepare client updates, performance summaries, and campaign reports

• Participate in kickoff calls, campaign check-ins, and wrap-up meetings

• Collect and help implement client feedback throughout the campaign

• Own KPI tracking and campaign performance reporting, and prepare post-campaign insights for clients

• Maintain accurate campaign documentation for team and client reference

• Resolve or escalate issues promptly to maintain client confidence, surfacing creator- or talent-side concerns to the Creator Marketing Manager

Cross-Functional Collaboration

• Work closely with Campaign Coordinators and Creator Marketing Managers to align creator deliverables with client needs

• Support and coordinate with leadership on campaign strategy and client priorities

• Coordinate with finance on invoicing, budgets, and payment processing

• Collaborate with internal teams to address client requests and campaign changes

Additional Responsibilities

• Aid in cross functional tasks to support team bandwidth needs as assigned

Important Culture Notes

We’re not going to sugarcoat it… this is NOT your typical 9-5 corporate job.

We work long hours, juggle a lot at once, often work weekends, and bend over backwards for our clients. It’s fast-paced, high-stress, and not for the faint of heart. We run lean, move fast, and only bring on A-team players. Everyone is an owner, in the trenches, and expected to take full ownership while having each other’s backs. If you're looking for structure, predictability, or a cushy corporate setup where you can “coast”, this isn't the right fit.

That said, we genuinely love what we’re building. We get to run impactful campaigns with some of the coolest billion-dollar Brands on the planet. We help B2B Creators get paid. We thrive in the chaos, wear multiple hats, learn a ton, and have a blast doing it.

This will be a pivotal company hire. Is that person you?

Application Process

Our team reviews applicants on a rolling basis in 2-week sprints. Successful applicants will be invited to move forward with the following process:

• Pre-Screening Questions via Loom Recordings

• HR Screening

• Paid Assessment

• Hiring Manager Interview

• Leadership Interview