Account Manager

Company Description

We are an independent digital agency based in the Philippines, focused on creating people-centric brand communication. By combining data-driven insights with strong creative execution, we design campaigns that connect online to on-ground, and on-ground back to online. Our work spans multiple digital touchpoints, helping clients build meaningful engagement with their audiences. Team members collaborate across disciplines to deliver innovative, measurable solutions for local and international brands. Joining our team means contributing to a dynamic, growth-oriented environment where ideas and results both matter.

Role Description

This full-time Account Manager role is a hybrid position based in Pasig, with the flexibility to work from home part of the time. The Account Manager will oversee day-to-day client relationships, ensuring projects are delivered on time, within scope, and aligned with client objectives. Responsibilities include coordinating with internal creative, strategy, and production teams; preparing and presenting proposals, reports, and performance summaries; and managing timelines, budgets, and approvals. The role also involves identifying opportunities to grow accounts, supporting new business pitches, and maintaining clear, consistent communication between clients and the agency. The Account Manager will be expected to participate in onsite meetings when needed and collaborate closely with colleagues to drive client satisfaction and campaign success.

Qualifications

• Strong client service and relationship management skills, including the ability to manage expectations, handle feedback, and build long-term partnerships.
• Experience in project and account management, with proven ability to organize tasks, manage timelines and budgets, and coordinate cross-functional teams.
• Solid understanding of digital marketing, including social media, content, and performance campaigns, and how they support brand and business objectives.
• Excellent written and verbal communication skills, with the ability to prepare clear presentations, reports, and documentation for clients and internal stakeholders.
• Analytical and problem-solving skills, with comfort working with data, campaign metrics, and insights to guide decisions and recommendations.
• Ability to work effectively in a hybrid environment, demonstrating self-management, reliability, and collaboration both onsite and remotely.
• Previous experience in an agency or marketing environment is preferred; familiarity with the Philippine market and local brands is an advantage.
• Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent practical experience.