Account Manager

About the Company Cloudanix helps companies with the security and operational excellence of their code and cloud infrastructure. We offer a Central Dashboard and a set of tools that cross-functional teams (Cloud Operation, Security, Risk, Engineering) use to manage cloud operations in a timely and secure manner. Cloudanix is driven by a mission that every consumer should be entitled to secure and reliable apps. We want Cloud Operation team members, both in startups and enterprises, to have all the necessary tools to operate securely and effectively using cloud technologies. We are backed by YCombinator and have customers across the globe. About the Team Sujay Maheshwari has worked both as an Engineer and Product Manager at several startups and large companies in the US, London, and India. He has built and run a successful startup in New York with customers like HSBC, JWT, and several other popular names. For the past several years, he has been part of the cloud journey in various roles at Pantheon, Moody’s, HPE, Cloud Foundry, and other Silicon Valley companies. Purusottam Mupunu excels in both SaaS and Cloud space. He has built and run engineering teams across the US and India. He is based out of Sunnyvale, California, and is an expert in AWS, Azure, and GCP cloud technologies. He started his journey as a software developer and today leads Cloudanix’s engineering team. About the Role We are a fast-growing company, and everyone wears several hats. We are building a highly skilled support team to ensure that our customers succeed with our CNAPP products. If you are passionate about technology, love problem-solving, and want to have a direct impact on customer success, this role is perfect for you. Your Responsibilities • Manage a portfolio of customer accounts, ensuring customer satisfaction and long-term retention. • Act as the main point of contact for key customers, understanding their needs, and providing solutions that align with their goals. • Develop strong relationships with decision-makers within existing accounts to identify opportunities for upselling and cross-selling. • Develop and execute account strategies to maximize growth within existing customers. • Generate new business by identifying potential customers, conducting outreach, and managing the sales cycle from lead generation to close. • Collaborate closely with the technical and product teams to ensure smooth onboarding and delivery of Cloudanix solutions to customers. • Meet and exceed quarterly and annual sales targets by driving new business, upsell opportunities, and managing renewals. • Negotiate contracts and pricing with customers to ensure both customer satisfaction and revenue growth. • Travel as required within your territory Qualifications • 3-4 years of experience in sales, account management, or customer success, preferably within the SaaS or cloud infrastructure space. • Proven track record of achieving or exceeding sales targets in a B2B environment, preferably in cybersecurity product domain • Strong understanding of cloud platforms (AWS, Azure, GCP) and security tools. • Exceptional ability to build and maintain relationships with key stakeholders. • Excellent negotiation, presentation, and communication skills. • Ability to manage multiple priorities, work autonomously, and thrive in a fast-paced environment. • Experience working with CRM tools (e.g., Salesforce, HubSpot) to manage customer accounts and pipelines. • Strong problem-solving skills and the ability to work cross-functionally with technical and product teams. What can you expect in return? • Opportunity to work on impactful cloud security products, making a real difference for companies around the world. • Market-competitive salary. • Unlimited vacation policy. • World-class medical insurance for you and your family. • Flexi work culture with no strict office hours. • The latest tools and technologies to help you excel at your job. What kind of work will you do and how will it get recognized? We are sharing below two recent publications on the AWS blog which we co-authored with them. It will give you a sense of the impact we are having on our customers: • Cloudanix’s Real-Time Threat and Anomaly Detection for Workloads on AWS • How Cloudanix Secures Containerized Applications Running on Amazon EKS