Account Manager - Bolt Business

About Bolt

Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding.

And we're just getting started.

Why join Bolt?

• Build the future of mobility and help transform how people live and move in cities.

• Tackle challenges at scale that span technology, operations, regulation, and growth.

• Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry.

• Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.

About the role

We’re looking for an experienced Account Manager to join Bolt for Business in Spain — someone who sees a client portfolio not as something to maintain, but as something to grow.

You’ll own the commercial performance of an assigned portfolio of well-known business customers: driving active usage, increasing transaction volumes, upselling across Bolt’s product range, and identifying opportunities to scale success across accounts. It’s a high-energy, proactive role for someone who’s motivated by measurable outcomes and comfortable moving fast.

Main tasks and responsibilities

• Own a portfolio of business clients and drive measurable growth — usage, upsell, and expansion are your core metrics.

• Stay close to your accounts through regular calls, meetings, and on-site visits — high activity is part of the job.

• Spot and unlock opportunities to scale Bolt Business across multiple verticals within existing accounts — Ride Hailing, Bolt Drive, Bolt Food, and beyond.

• Push adoption of new features and use cases to keep volumes growing.

• Build and execute account growth plans that turn good clients into great ones.

• Take full ownership of client performance — advising, optimising, and making sure every account gets maximum value from Bolt.

• Handle queries fast and always steer conversations toward growth.

• Work closely with Sales, Support, Product, and Country Managers to find and close upsell opportunities.

• Support new client onboarding and make sure they hit the ground running.

About you

• 3+ years in B2B account management, sales, or client success — ideally in a fast-paced tech or marketplace environment.

• A proven track record of growing existing accounts through upsell, cross-sell, and increased usage — and the comfort to own revenue targets.

• A proactive, results-driven mindset with a genuine hunger to exceed expectations.

• The ability to build strong, lasting relationships with SMEs and mid-sized businesses — you’re comfortable with high-frequency contact through calls, meetings, and visits.

• Fluent in both Spanish and English, with strong cross-functional collaboration skills.

• A data-driven approach to account management and solid CRM experience (Salesforce or similar) — you turn portfolio data into growth plans.

• Experience in corporate mobility is a 'plus'.

Why you’ll love it here

• Accelerate your professional growth with unique career opportunities.

• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.

• Take care of your physical and mental health with our wellness perks.

• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.

• Connect with colleagues at annual company events and smaller team gatherings.

• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

Some perks may differ depending on your location and role.

At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Everyone is welcome

Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability.

We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.