Account Manager - Bolt Food

About Bolt

Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding.

And we're just getting started.

Why join Bolt?

• Build the future of mobility and help transform how people live and move in cities.

• Tackle challenges at scale that span technology, operations, regulation, and growth.

• Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry.

• Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.

About the role

We're looking for an Account Manager to join our Bolt Food team in Bucharest and help grow our restaurant partner network across Romania.

In this role, you'll manage and develop relationships with restaurant partners, identify commercial growth opportunities, and drive initiatives that improve partner performance, revenue, and long-term engagement with the Bolt Food platform.

You'll combine relationship management, commercial negotiations, and data-driven decision-making to deliver meaningful results for both our partners and the business. Working closely with cross-functional teams, you'll also help turn local business priorities into impactful initiatives.

Main tasks and responsibilities:

• Own and develop a portfolio of restaurant partners, building strong relationships and identifying opportunities to drive sustainable commercial growth.

• Analyse partner performance and key business metrics to identify trends, address performance gaps, and develop actionable growth plans.

• Plan, negotiate, and execute promotional campaigns and commercial initiatives to increase Bolt Food orders, revenue, and partner engagement.

• Lead commercial negotiations with restaurant partners, including commission structures, contractual terms, and promotional investments.

• Monitor portfolio performance against business targets, forecast growth opportunities, and proactively implement initiatives to improve results.

• Address day-to-day commercial and operational challenges, ensuring a positive partner experience and effective issue resolution.

• Collaborate with cross-functional teams, including Sales, Partner Operations, Marketing, Customer Support, and Courier Operations, to support partner success and business growth.

About you:

• You have at least 2 years of experience in Account Management, Business Development, Consulting, or a similar commercial role.

• You have strong analytical skills and can interpret performance data, identify business opportunities, and translate insights into actionable recommendations.

• You have a commercial mindset, with demonstrated experience in managing business relationships, negotiating agreements, and achieving revenue or performance targets.

• You're confident building and maintaining long-term partnerships, using strong communication, negotiation, and stakeholder management skills.

• You're proactive, results-oriented, and comfortable taking ownership of business challenges in a fast-paced environment.

• You can effectively collaborate with different teams and stakeholders to achieve shared business objectives.

• You're fluent in Romanian and proficient in English.

Why you'll love it here:

• Accelerate your professional growth with unique career opportunities.

• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.

• Take care of your physical and mental health with our wellness perks.

• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.

• Connect with colleagues at annual company events and smaller team gatherings.

• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

Some perks may differ depending on your location and role.

At Bolt, using AI daily is a baseline expectation for everyone. If there's a faster, smarter way to do your work, we expect you to find it. You're still responsible for the output, so the standard stays high when using AI tools.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don't tick every box, please consider applying!

Everyone is welcome

Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability.

We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.