Account Manager – Chromatography & Mass Spectrometry (Upstate New York)

Job Description

Territory: Upstate New York, with major concentration in Buffalo, Rochester, Syracuse, Ithaca, and Albany Travel: 25–50%, primarily local, with occasional overnight travel

About Agilent

Agilent's mission is to advance the quality of life by delivering trusted answers to the scientific community's most critical questions and challenges. This role is central to that mission — it places Agilent's chromatography and mass spectrometry technology directly into the hands of the researchers, faculty, and laboratory teams driving scientific discovery across Upstate New York.

As an Account Manager, you will cover all markets Agilent serves in this territory: chemicals and energy, materials science, pharmaceutical and biopharmaceutical, life science research, clinical, environmental, forensics, and food.

What You'll Do

• Grow Agilent's market share in chromatography, mass spectrometry, and related consumables and services across the territory.
• Meet or exceed assigned sales targets.
• Prospect proactively for new customers and opportunities, create demand, and penetrate competitive accounts.
• Build and sustain long-term relationships with researchers, faculty, lab managers, and procurement teams.
• Develop and execute an action- and target-based territory plan that expands share across academic and commercial accounts.
• Maintain satisfaction across the installed base.
• Respond to customer calls and emails within 24 hours, and provide accurate quotes within 24–48 hours.
• Partner with Product Specialists, Consumables and Supplies, Service, and all One Agilent colleagues in the territory.
• Submit accurate monthly and quarterly sales forecasts.
• Maintain disciplined Salesforce CRM updates, expense reporting, and business reporting.

Qualifications

• Bachelor's degree in chemistry, biology, biochemistry, or another physical or life science discipline from an accredited university.
• 1+ years of relevant experience — either scientific/laboratory experience with analytical instrumentation (GC, LC, MS) or field sales and customer-facing experience.
• Working understanding of chromatography, mass spectrometry, or related analytical workflows.
• Ability to manage complex sales cycles involving multiple stakeholders, funding sources, and procurement processes.
• Ability to build relationships and influence stakeholders at every level, internally and externally.
• Excellent written, verbal, presentation, and consultative selling skills.
• Strong self-management, organizational, territory planning, and time management skills.
• Ability to work effectively both in a team-selling environment and independently in a performance-driven setting.
• Valid driver's license and a clean driving record.

Preferred

• 1+ years of sales experience in analytical instrumentation, laboratory technology, life sciences, or a related scientific market.
• Experience selling into pharmaceutical, academic, university, government, or research laboratory environments.
• Advanced technical knowledge of chromatography, mass spectrometry, or related analytical workflows.
• Proven track record of consistently meeting or exceeding sales targets and growing market share.

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least October 6, 2026 or until the job is no longer posted. It is sales incentive eligible. In the US, this position is eligible for choice of company car or reimbursement for personal vehicle usage.

The full-time equivalent pay range for this position is $110,250.00 - $183,750.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.

Travel Required:

50% of the Time

Shift:

Day

Duration:

No End Date

Job Function:

Sales

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About Agilent

As a global leader in laboratory and clinical technologies, we are passionate about bringing great science to life.

Our commitment to quality and innovation supports cutting-edge life science research, patient diagnostics, and ensures the safety of water, food, and pharmaceuticals. As scientists and clinicians pursue small, everyday advances and life-changing discoveries, we provide trusted answers to their most critical questions and challenges.

Leveraging more than 50 years of expertise, we create advanced instruments, software, and consumables supported by teams of highly skilled and knowledgeable people. With 18,000 employees around the world, our global reach and comprehensive solutions provide the most reliable and accurate results, as well as optimal scientific, economic, and operational outcomes. We work collaboratively with our customers on their journey to make a real difference in human lives. Our culture is founded on trust, respect, and uncompromising integrity, and we pride ourselves on being a dynamic and inclusive workplace that celebrates diversity and fosters innovation.

We can’t wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at Agilent.com.