Account Manager (Commercial P&C)

What You'll Do

Client Management

Support Account Executives in servicing middle-market commercial P&C accounts

Assist with day-to-day client needs, including policy changes, documentation, billing questions, endorsements, and certificates of insurance

Help prepare renewal materials and marketing submissions; coordinate with producers to ensure timely delivery and strong client outcomes

Brokerage Excellence

Apply knowledge to navigate complex coverage structures and negotiate with carriers

Communicate with carriers to obtain quotes, endorsements, and other policy information

Follow Arvor’s client service playbook and contribute to maintaining consistent, high-quality service standards

Innovation & Collaboration

Participate in pilots of new tools and systems, providing feedback on usability and performance.

Collaborate with internal teams, including engineering and product, to help improve service workflows.

Demonstrate curiosity, reliability, and attention to detail in all aspects of work.

About You

Technician: You know commercial P&C coverages inside and out, combining technical mastery with meticulous attention to detail.

Partner: You thrive in collaboration with producers, clients, and carriers, building trust through responsiveness and reliability.

Forward-Thinking: You are curious and adaptable, always exploring how AI, automation, and better processes can improve outcomes.

Velocity-Oriented: You move fast and make clear decisions, focusing on what drives results without sacrificing quality.

Results-Driven: You take ownership of client outcomes, team success, and business impact.

Industry Builder: You care deeply about redefining brokerage excellence and shaping the next era of commercial insurance.

Qualifications

5+ years of commercial insurance brokerage experience (you have focused on middle-market and/or large accounts)

Understanding of core commercial lines (Property, GL, Auto, WC, Umbrella and Specialty Lines)

Proven success managing a book of complex accounts

Strong communication and analytical skills

Active, current P&C License (advanced designations a plus)

Entrepreneurial mindset; comfortable in fast-moving environments