Account Manager Househelp

About Us Enabling humancentric growth of people, businesses and communities, through collaboration, respect and innovation. ​ At Humus Recruitment N.V., we have built our entire business on the founding values of trust, integrity, purpose and engagement. We set out to become Suriname’s largest Human Resources Solution company. Our aim is to give the limitless talent of Suriname, a framework which would help them connect with recruiters not only locally but also globally. Job Description For one of our clients we're looking for an Account Manager Househelp (Care Coordinator Househelp). The Account Manager Househelp is responsible for coordinating household care services within an assigned region. You act as the main point of contact for clients, care workers, municipalities, and internal teams, ensuring continuity, quality, and compliance of care services. Requirements MBO level 3 or higher, preferably in care or administration Experience in household care or care coordination is a plus Strong organizational and communication skills Stress-resistant, solution-oriented, and client-focused Able to work independently in a remote environment What will you be doing The role involves coordinating household care services for clients within the assigned region while acting as the main point of contact for clients, care workers, and external stakeholders. Responsibilities include managing the start, adjustment, and discontinuation of care services, handling urgent care requests, aligning staffing availability, and resolving day-to-day operational issues. In addition, the position requires maintaining accurate client records and care registrations, ensuring compliance with procedures and care regulations, and monitoring care quality while identifying opportunities for improvement.