Account Manager - Maintenance | AU | WFH
- Hiring from
- Philippines
- Work type
- Remote
- Posted
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Job Description
Setup and Location: Work from Home
Work Schedule: 9:30 AM – 6:30 PM AEST | 7:30 AM – 3:30 PM PHT
Employment Type: Full-time
Ready to do work that actually excites you?
Our client's Maintenance Department provides a 24/7 maintenance service to our suite of construction clients across Australasia. The Account Manager will work with a selected pool of clients on a regular basis, servicing any requests on an as needed basis. You will be working within the team to support the strategy of maintaining long-term client relationships built on the provision of first-class services.
What You'll Do
You'll be the kind of person who:
1. Customer Relationships: Build and maintain relationships with Customers and Suppliers
- Promotes a safe and comfortable work environment.
- Provide a healthy and safe workplace for all workers under their control.
2. Contractor Development: Build and maintain relationships with Contractors
- Ensure Contractors are maintained to support maintenance growth whilst ensuring we meet our competitive tendering requirements.
- Support the procurement and retention of contractors to support our service provision.
3. Business Development: Continuously look for growth opportunities. Supports Business development and growth where required.
4. Cost Management: Ensure project costs are tracked and reported monthly. Supports strategic planning to reduce costs where possible.
5. Systems: Management of central maintenance systems
- Support FIIX maintenance system.
- Provide any requested reporting.
6. Project Management
- Leads projects to ensure various projects are delivered as the business requires.
- Ensures projects are delivered time and budget set by the business.
- Liaise with all internal and external parties as required.
7. Compliance objectives: To operate within the law, governance, regulations and organizational agreements that binds us. To provide a duty of care for our people and to be accountable for our actions.
- Promotes a safe and comfortable work environment.
- Provide a healthy and safe workplace for all workers under their control.
- 100% compliance achieved.
Requirements
What You Bring
We're looking for someone who:
- Minimum 5-8 years’ experience in Maintenance Management or similar field
- Sound knowledge or previous experience working within Shopfitting (highly desirable)
- OR Previous experience in an construction based role and understanding of trades
- Demonstrate an understanding of project costs and tracking
- Proficient with the use of Microsoft Office
- Excellent communication skills
Other Qualities
- Ability to work well within a team and be self-directed where required
- An understanding of contract management and tendering processes
- Ability to produce written reports
- Excellent customer service skills
- Excellent time management skills
- Ability to achieve deadlines and work under pressure
- Reliable & helpful to all co-workers – strong customer service approach
SPECIAL REQUIREMENTS: This job also requires after- hours work on a rotating roster (to be discussed with the client)
Benefits
Why You'll Love Working Here
- HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
- Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
- Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!
Let's Talk
If you're thinking, "this sounds like me," it probably is. Click apply. We can't wait to meet you.
