Account Manager/ Partner Success Manager

Turbo Games is a leading provider of slot, crash, and instant games, partnering with top operators, aggregators, and platforms worldwide.
We are looking for a commercially driven Account Manager / Partner Success Manager who understands the iGaming market, knows how to build strong partnerships, drive GGR growth, and maximize game performance across operator platforms.

Requirements:

• 2+ years of experience in Account Management, Partner Management, Customer Success, or a similar B2B role within iGaming.
• Understanding of the iGaming industry, including operators, aggregators, and game providers.
• Experience managing partner relationships and developing long-term cooperation.
• Strong communication, negotiation, and problem-solving skills.
• Ability to analyze partner performance and identify growth opportunities.
• Proactive approach, strong organizational skills, and attention to detail.
• English — Upper-Intermediate (B2+) or higher; Ukrainian — fluent.

Responsibilities:

• Work closely with the Account Management team to improve partner management processes and overall team effectiveness.
• Identify bottlenecks, operational challenges, and areas for improvement in existing partner workflows.
• Analyze partner needs, feedback, and recurring issues to develop effective solutions together with the Account Management team.
• Support Account Managers in resolving complex partner requests and finding the best solutions for both partners and the company.
• Improve communication and collaboration between Account Managers, partners, and internal teams.
• Develop and implement best practices, tools, and processes to improve the quality and efficiency of partner management.
• Analyze partner performance and identify opportunities to improve cooperation, partner satisfaction, and business results.
• Help the Account Management team improve partner engagement, retention, and long-term relationship development.
• Collaborate with Product, Integration, Support, and Marketing teams to streamline processes and resolve recurring partner issues.
• Monitor the effectiveness of implemented improvements and continuously identify opportunities to strengthen the Account Management function.

We offer:
💻 Work format
- Choose where and how to work — from home, the office, or anywhere in the world.
- Flexible schedule — we value your life rhythm.

🎉 Atmosphere and development
- Gifts, giveaways, training, team buildings, and corporate events — you’ll never be bored with us!
- Internal training, mentoring, access to courses.
- Career growth without bureaucracy.

🏝 Vacation and sick leave
🗓 Annual paid leave: 20 working days + 5 additional days off
💊 Paid sick leave: 15 days per year
🧠 Professional support: access to psychologist consultations (compensation package may be extended)
💻 Online development: regular webinars, workshops, and trainings on both professional and general topics

🚀 Why us?
If you are looking for a friendly and ambitious product company that:
- Uses modern technologies,
- Values initiative and independence,
- Is focused on the constant development of the team and the product

Then we are waiting for you! 🤝