Account Manager – Pet Category - Korean & Mandarin Bilingual

Company Description

Brand Catalyser is a top-rated multicultural marketing agency headquartered in Australia, with offices in China, Malaysia, Singapore, Vietnam, and South Korea. The agency specialises in cross-border and cross-cultural marketing strategies that help brands reach global consumers and adapt to diverse local media landscapes. By overcoming language, cultural, and behavioral barriers, Brand Catalyser enables clients to communicate effectively across APAC markets. The company also offers FMCG cross-border and property media solutions across dynamic digital marketing networks in the region. Through integrated marketing communication services, Brand Catalyser supports businesses of various sizes and sectors in achieving their growth and branding objectives.

Role Description

The Account Manager – Pet Category – Korean & English Bilingual is a full-time remote role based in Seoul. This role is responsible for managing pet category client accounts, serving as the primary contact for day-to-day communication in both Korean and Mandarin (Chinese).

The Account Manager will be the main point of contact for assigned clients in Korea and ensure a high quality of service is delivered to each client, with a focus on strategy planning and execution management. You will also work closely with the Account Director and Creative teams to bring campaigns to life.

You will have the ability to manage multiple client relationships, plan across Korean digital media channels, with a strong focus on Korean social media and paid media, and manage workflows.

Qualifications

• Work with the Account Director to ensure the clients’ needs are met.
• Maintain great working relationships with clients, attend brand planning workshops and client presentations.
• Anticipate clients’ business needs and proactively approach them with media solutions and recommendations, backed up by facts. Take your client on a journey, clearly articulating the why, how and what.
• Play an active role in ensuring that unique and ground-breaking ideas are developed.
• Manage the workflow to ensure that tasks are delivered on time and the team are continually learning.
• Stay aware of clients’ competitor activities in the Korean market and pet supplement category, and deliver insights for clients.
• Develop and execute Korean local social media and paid media plans, including platform strategy, content coordination, media buying/optimization and performance tracking.
• Stay up to date with Korean social media and paid media trends, platform updates, regulations and emerging opportunities, and translate them into actionable recommendations.
• Collaborate and develop strong working relationships with the wider team.
• Develop new business opportunities through daily networking, supporting the team with any new business acquisition.

About You:

• Ideally 3–4 years experience in a similar role, either agency or publisher side.
• Must have strong knowledge and hands-on experience in the Korean local social media and paid media landscape, such as Naver, TikTok, KakaoTalk, Instagram, YouTube, Facebook, etc.
• Experience in pet supplements, pet health, pet care or the pet industry is highly preferred.
• A strong understanding of brands and their communication objectives.
• Strong knowledge of the pet supplement industry and related marketing campaign strategy & executions.
• A motivated and driven individual with strong ability to manage and develop client relationships.
• Familiarity with the Korean social media landscape and marketing space is a strong plus.
• Can-do attitude & great attention to detail.
• Exceptional communication and interpersonal skills.
• Bachelor Degree (or above) in Marketing, Advertising or relevant field is a strong advantage.
• Based in South Korea and eligible to work locally.

Language requirements:

• Fluent Korean (oral & written) is mandatory.
• At least one of Chinese or English must be fluent and usable as a working language (oral & written).
• Proficiency in both Chinese and English is a plus.

Application can be also send to HR@brandcatalyser.com

Only successful candidate will be contacted.