Account Manager - Risk Management, Agribusiness
- Hiring from
- United States
- Work type
- Hybrid
- Posted
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TrueNorth Companies is looking for an Account Manager to join our Risk Management team in West Des Moines, IA supporting our Agribusiness Specialty Practice. This is a unique opportunity to join a rapidly growing specialty team within TrueNorth. We embrace our core values of Exceptionalism, Collaboration, and Resourcefulness to passionately serve our clients, colleagues, and communities. Our ideal candidates are hungry, humble and smart!
About TrueNorth Companies:
Our clients face great risk and big opportunities. They seek leadership, integrity and real results. For twenty years, TrueNorth has met our clients' needs by providing innovative strategies and a personal connection to those we serve. Our integrated platform of risk management, employee benefits and personal financial strategies creates a multifaceted approach to address today's ever-changing complexities. Come join our amazing team!
What TrueNorth Offers:
TrueNorth offers a lineup of excellent benefits to all full-time employees, including:
- Annual Bonus
- Medical, Dental, Vision, Life, and Disability Insurance
- 401(k) with Company Contributions
- Responsible Time Off (RTO): Flexible time off with a required minimum to ensure rest and balance, plus 11 paid holidays
- Paid Volunteer Time Off and Donation Match Program
- Tuition reimbursement and paid certifications, licenses, designations
- Employee Assistance Program (EAP) and wellness program with financial incentives
- Hybrid Work Schedule
- $3,000 Referral Bonus
Essential Job Functions:
- Accurately manage client accounts and ensure all deadlines are met
- Assist producer in marketing and placing new business and/or renewal business while maintaining process per workflows
- Seek opportunities and take steps to increase knowledge of industry, regulatory requirements, tools and resources available to assist clients
- Answer questions from producer and the service teams regarding accounts
- Communicate with the clients and answer questions regarding provided policies and/or services
- Build and maintain strong, long-lasting relationships with clients and carriers, both internal and external
- Travel or visit insurance companies and/or clients, when necessary
- Assist with projects as appropriate to client lifecycle and/or as requested by the client or production team.
- Continuously seek to identify opportunities & solutions that allow for a more effective and efficient delivery of a top-quality client experience
- Coordinate & direct firm resources - Claims, Legal, Safety, Marketing, Technology, etc.
- Manage book of business with pro-active client service approach
- Help clients understand their coverage, analyze exposures, explain policy details, and suggest additional coverages when needed or communicate with producer.
- Perform other duties as assigned
Credentials:
- High School diploma or GED required, two or four-year degree preferred
- Experience in the insurance industry is preferred
- P&C Insurance license required
- Experience working on Agriculture Accounts preferred
- Proficient with Microsoft Office, including Word, Excel, Outlook, and basic PowerPoint functions
- Prior customer service experience required
- Experience working with EPIC Agency Management Software preferred
Skills:
- Strong organizational and time management skills
- Ability to prioritize workload
- Extremely accurate and detail-oriented
- Strong and professional verbal and written communication skills
- Strong problem-solving skills
- Understand and maintain fiduciary responsibility for company, client, and producer
- Ability to work independently
- Strategic thinking
- Relationship management
- Strong work ethic
Why TrueNorth?
We are a company focused on developing our people and growing the business. We offer a competitive benefit package, wellbeing programs and incentives, and a positive work culture.
TrueNorth is honored to be recognized by the Corridor Business Journal as one of the Coolest Places to Work!
Click here to view a video about TrueNorth's Core Values & what they mean to us.
TrueNorth makes all employment-related decisions on the basis of qualifications, merit, and business need, and does not discriminate against any applicant on the basis of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any other category protected local, state or federal laws.
Apply today!
