Account Manager - US

US - Account Manager – Healthcare & Non-IT Staffing

Location: Remote – Anywhere in Colombia

Experience: 6+ years in Staffing & Recruitment, including 3+ years in Account Management

Job Description:

We are looking for a results-driven Account Manager with experience in Healthcare and Light Industrial/Non-IT staffing to manage client relationships, drive business development, expand existing accounts, and grow revenue. The ideal candidate should have strong client management, sales, and recruitment delivery experience, along with the ability to manage candidate engagement through offer acceptance and onboarding.

Key Responsibilities

• Account Management: Build and maintain strong client relationships, manage hiring requirements, resolve escalations, and ensure client satisfaction.
• Business Development: Identify and acquire new clients, generate leads, develop business opportunities, and convert prospects into active accounts.
• Account Mining & Revenue Growth: Expand existing accounts, generate additional requisitions, identify cross-selling opportunities, and drive revenue and profitability.
• Staffing & Recruitment: Leverage experience in Healthcare and Light Industrial/Non-IT staffing to understand client requirements and coordinate recruitment delivery.
• Recruitment Delivery: Partner with recruiting teams to improve candidate quality, fulfilment, turnaround time, and overall hiring outcomes.
• Candidate Engagement & Onboarding: Maintain candidate engagement throughout interviews, offer negotiations, offer acceptance, documentation, and onboarding to minimize dropouts.
• Reporting & Performance: Track account performance, sales pipelines, revenue growth, client satisfaction, and recruitment metrics.

Required Qualifications:

• 6+ years of overall experience in staffing and recruitment, with at least 3+ years in Account Management.
• Proven experience in client management, business development, account mining, and revenue growth.
• Experience in Healthcare and/or Light Industrial/Non-IT staffing, preferably supporting US clients.
• Excellent communication, negotiation, relationship-building, and stakeholder management skills.
• Ability to work independently in a remote environment and collaborate with distributed teams.
• Willingness to work US business hours as required.