Accounting Manager (IC) - Loyalty Programs (Remote)

Job Description

This role is the financial backbone of one of our most customer-facing growth engines, our loyalty program, where accuracy, regulatory compliance, and speed aren’t optional, they’re the job. You’ll own the accounting for a program that touches millions of members, from deferred revenue and points liability to breakage estimates and reward note reconciliation, translating complex program terms into clean, defensible numbers under real time pressure. Operations, marketing, and technology teams will turn to you as the trusted finance voice as the program scales and evolves. If you want a seat where your judgment directly protects the company’s financial position while the business grows around you, this is it.

A day in the life...

• Reconciling loyalty program liabilities: Calculating and maintaining the deferred revenue and point/note liability balances, including estimating breakage, and ensuring compliance with revenue recognition standards.
• Tracking point/note activity and journal entries: Recording and reviewing monthly accruals for points/notes earned, redeemed, expired, and adjusted, and reconciling data from the loyalty platforms to the general ledger.
• Reporting and audit support: Preparing financial reporting, variance analyses, and forecasts related to the loyalty program, and providing documentation and support for internal controls, and audits.
• Advising on accounting treatment of new benefits: Determining how new benefits should be recognized in compliance with GAAP, including whether they represent separate performance obligations or marketing expenses.
• Partnering cross-functionally and improving processes: Working with loyalty operations, marketing, and technology teams to validate loyalty platform data, streamline the month-end close, and strengthen controls through automation and process improvements.

You own this if you have...

• BS/BA in Accounting
• 8+ years of relevant accounting experience
• Experience navigating complex contractual and accounting issues within high-growth, partner-facing business models
• Strong analytical and data interpretation skills with an ability to formulate recommendations and influence leader decision-making
• Proven track record of exercising sound judgment in analysis, leadership and communication

Location:

Nordstrom offers remote employment of this position in all US states except AR, MS, MT, ND, SD, VT, WV, and WY.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSED
We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEART
We treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGING
We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WIN
We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVES
We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!