Accounts Payable and Receivable Specialist

Position Title : Accounts Payable and Receivable Specialist
Company : Talent Map Global BPO Inc.
Reports To : Finance and Accounting Head
Employment Status : Full- Time
Shift/Set-up : Hybrid / Shift varies based on business needs.

ABOUT TALENT MAP GLOBAL BPO INC:

Talent Map Global BPO, Inc. is a global talent solutions and business process outsourcing company connecting skilled professionals in the Philippines with growing North American businesses. We build dedicated offshore teams across technology, finance and accounting, marketing, and enterprise operations.

Our people-first culture is grounded in collaboration, integrity, continuous learning, and operational excellence. Team members gain meaningful exposure to international clients while building long-term careers in a supportive, performance-focused environment.

POSITION SUMMARY:

Talent Map Global BPO, Inc. is seeking a detail-oriented and analytical Accounts Payable and Receivable Specialist to support its growing finance and accounting operations.

This role is responsible for managing the company's end-to-end accounts payable and accounts receivable processes, including invoice processing, vendor payments, customer billing, collections, payment applications, account reconciliations, and financial reporting. The position also supports month-end and year-end closing activities, audit preparation, and compliance with established accounting policies and internal financial controls.

The ideal candidate has solid experience in both AP and AR functions, strong numerical accuracy, advanced Microsoft Excel skills, and the ability to communicate professionally with vendors, customers, and internal stakeholders, particularly in an international or U.S.-based business environment.

KEY RESPONSIBILITIES:

1. Accounts Payable and Invoice Processing (35%)

• Invoice Review and Validation: Receive, review, verify, and process vendor invoices, purchase orders (POs), and expense reports to ensure accuracy, completeness, proper documentation, and compliance with established payment procedures.

• Invoice Matching and GL Coding: Perform 2-way and 3-way matching of invoices against purchase orders and receiving reports. Ensure accurate general ledger (GL) account coding, expense classification, and department allocation before processing transactions.

• Payment Preparation and Processing: Prepare and organize scheduled payment batches through ACH, wire transfers, EFT, checks, and applicable payment platforms such as Bill.com and AvidXchange, ensuring all transactions have the required approvals and supporting documents.

• Payment Terms Monitoring: Monitor vendor payment schedules, due dates, and credit terms to ensure timely settlement of obligations and maximize available early-payment discounts where applicable.

• Invoice Exception Handling: Investigate discrepancies, duplicate invoices, missing documentation, incorrect charges, and payment holds. Coordinate with the appropriate departments to obtain clarification, resolve issues, and secure the necessary approvals before processing.

2. Accounts Receivable, Billing and Collections (25%)

• Invoice Generation and Dispatch: Prepare, review, and issue accurate customer invoices based on approved contracts, billing schedules, service agreements, milestone payments, and other applicable billing arrangements.

• Billing Portal Management: Submit and upload invoices through client-specific portals and third-party accounting platforms, ensuring that all billing requirements, supporting documents, and submission deadlines are met.

• Custom Billing Arrangements: Process and maintain customized billing schedules, payment plans, special contract terms, and other non-standard customer billing arrangements in accordance with approved agreements.

• Payment Application: Receive, verify, and accurately record customer payments through ACH, wire transfers, checks, credit cards, and other payment channels. Ensure payments are properly applied to the corresponding customer accounts and general ledger records.

• Collections and Follow-ups: Monitor accounts receivable aging reports, identify overdue balances, and initiate timely collection follow-ups through email and phone. Maintain professional communication with customers regarding outstanding invoices, payment commitments, and account balances.

• Customer Account Maintenance: Update customer records to reflect payments received, changes in contact information, billing adjustments, disputed charges, and other relevant account activities.

• Dispute Resolution: Investigate billing discrepancies, unapplied payments, short payments, and customer disputes. Coordinate with internal teams and customers to resolve outstanding issues and facilitate timely collections

3. Vendor and Customer Account Management (15%)

• Vendor Records Management: Maintain accurate and updated vendor master files, including vendor contact details, tax documentation (such as W-9, W-8BEN, or applicable local BIR records), banking information, and payment terms within the accounting system.

• Vendor Communication: Respond to vendor inquiries regarding invoice status, payment schedules, outstanding balances, statement discrepancies, and unapplied credits in a timely and professional manner.

• Customer Account Coordination: Handle customer inquiries concerning invoices, payment records, billing schedules, outstanding balances, and collection matters while maintaining accurate account documentation.

• Cross-Functional Coordination: Work closely with Procurement, Operations, Finance, Accounts Payable, and Accounts Receivable teams to resolve transaction discrepancies, obtain missing information, clear invoice holds, and facilitate required approvals.

• Stakeholder Management: Coordinate with overseas vendors, customers, and internal stakeholders across different time zones to ensure smooth and timely financial transaction processing.

4. Account Reconciliation, General Ledger and Financial Reporting (20%)

• AP and AR Reconciliation: Perform regular reconciliations of accounts payable and accounts receivable subsidiary ledgers against vendor statements, customer records, bank deposits, and general ledger balances.

• Bank and Payment Reconciliation: Review bank transactions, deposits, payment records, and outstanding items to identify discrepancies, unapplied transactions, and differences requiring investigation or adjustment.

• General Ledger Accuracy: Coordinate with the accounting team to verify the accuracy of financial entries, account balances, transaction classifications, and supporting schedules. Investigate and resolve discrepancies affecting the general ledger.

• Month-End and Year-End Closing: Assist accounting leadership with monthly and annual closing activities, including AP and AR reconciliations, outstanding invoice reviews, payment and collection summaries, and accounts payable accrual calculations.

• Financial Reporting: Prepare and maintain financial reports and spreadsheet schedules, including AP and AR aging reports, outstanding payables, overdue receivables, cash inflow summaries, payment schedules, and other accounting reports as required.

• Management Reporting Support: Provide accurate and timely financial data, reconciliation schedules, and transaction summaries to support management reviews, cash flow monitoring, and financial decision-making.

5. Audit Support, Internal Controls and Process Compliance (10%)

• Audit Documentation: Maintain complete, accurate, and organized supporting documents for all AP and AR transactions, including invoices, purchase orders, receipts, payment confirmations, customer billing records, collection correspondence, and approval documentation.

• Internal and External Audit Support: Assist in preparing schedules, reports, transaction records, and other supporting documentation requested during internal and external financial audits.

• Internal Controls Compliance: Ensure that all financial transactions are processed in accordance with established company policies, approval matrices, authorization procedures, and applicable accounting standards.

• Accounting Standards and Confidentiality: Observe generally accepted accounting principles (GAAP), applicable bookkeeping policies, and data confidentiality requirements when handling sensitive financial, vendor, and customer information.

• Records and Database Maintenance: Maintain organized and updated accounting databases, digital filing systems, transaction records, and master spreadsheets to ensure information accuracy, accessibility, and audit readiness.

• Process Improvement: Identify recurring processing issues, reconciliation discrepancies, and bottlenecks in AP and AR workflows. Recommend improvements to strengthen accuracy, efficiency, documentation, and automation of accounting processes.

• Other Responsibilities - Perform other related sales, business development, administrative support, client acquisition, and operational duties as assigned that may not be specifically stated above.

QUALIFICATIONS AND REQUIREMENTS:

1. Education and Experience

• Bachelor’s degree in accountancy, Financial Management, Accounting Information Systems, or a related field.

• At least 2–3 years of relevant experience in accounts payable, accounts receivable, bookkeeping, or general accounting.

• Experience handling both AP and AR functions is preferred.

• Previous experience supporting U.S.-based or international clients within a BPO or Shared Services environment is an advantage.

2. Systems and Technical Skills

• Proficiency in accounting software or ERP systems such as QuickBooks, NetSuite, SAP, Xero, or Oracle.

• Strong Microsoft Excel or Google Sheets skills, including VLOOKUP, Pivot Tables, formulas, and financial reporting.

• Knowledge of invoice processing, vendor payments, customer billing, collections, and account reconciliations.

• Familiarity with AP automation and payment platforms such as Bill.com, AvidXchange, or Dext is an advantage.

• Working knowledge of general ledger structures, GAAP, and basic accounting principles.

3. Core Competencies

• Strong numerical accuracy, analytical thinking, and attention to detail.

• Excellent written and verbal English communication skills.

• Ability to manage multiple accounting tasks, deadlines, and priorities with minimal supervision.

• Strong organizational, problem-solving, and coordination skills.

• Professional communication and relationship management when dealing with vendors, customers, and internal stakeholders.

• Ability to maintain confidentiality and comply with established accounting controls and procedures.

4. Work Requirements

• Willingness to work morning shift or schedules overlapping with U.S. business hours, depending on business requirements.

• Ability to work independently and collaboratively in a remote or hybrid work environment.

• Reliable internet connection and a suitable remote workspace, where applicable.

• Ability to handle confidential financial records and meet established reporting and processing deadlines.

COMPENSATION AND BENEFITS:

• Base Salary - Competitive gross basic monthly salary, commensurate with the candidate’s qualifications, relevant experience, certifications, and specialized technical expertise

• Night Shift Differential - Provided in accordance with applicable Philippine labor requirements and company policy.

• Statutory Benefits - SSS, PhilHealth, Pag-IBIG, 13th-month pay, and applicable holiday pay in accordance with Philippine law.

• Allowances - Applicable de minimis or work-related allowances, subject to company policy and employment terms.

• Health Coverage - HMO coverage subject to the eligibility date and terms stated in the employment offer and company. policy.

• Paid Leave - Vacation and sick leave benefits subject to eligibility, accrual rules, and company policy.

EQUAL OPPORTUNITY AND DATA PRIVACY:

Talent Map Global BPO, Inc. is committed to fair and inclusive employment practices. Qualified applicants will be considered based on role-related skills, experience, and business requirements. Personal information submitted during recruitment will be handled in accordance with applicable privacy requirements and company policies.

IMPORTANT NOTICE:

This job description summarizes the role's principal responsibilities and requirements. It is not an exhaustive list, and duties may be adjusted based on client needs and business priorities. Compensation, benefits, work arrangement, shift, and employment terms remain subject to the final written offer and applicable company policies.