Accounts Receivable and Collections Representative

• Review and monitor existing assigned accounts for collection efforts.
• Collect customer payments in accordance with payment terms.
• Provide timely follow-up on payment arrangements.
• Review, report and place collection calls on delinquent accounts.
• Correspond with customers through calls, mail and email as necessary to encourage payment of delinquent accounts and for other customer account maintenance needs.
• Research customer claims for invoice short-payment and deductions and assist with resolution in coordination with internal customer service teams.
• Identify issues attributing to account delinquency and discuss them with management.
• Answer accounts receivable inquiries and follow-up as necessary.
• Effectively and clearly communicate verbally and in writing with both internal customer service and sales teams and external customer contacts regarding status of customer accounts.
• Record customer payments by recording cash, checks and credit card transactions to appropriate accounts.
• Monitor existing customer accounts and pending orders for credit worthiness.
• Assist with the setup of new customer accounts
• Other duties may be assigned.

• High School Degree or equivalent required
• Minimum of 3 years of Accounts Receivable experience with a strong focus on collections, account reconciliation, and customer account management required.
• Microsoft Office with emphasis on Outlook, Word, and Excel required

Compensation

• Employee Stock Ownership Plan (ESOP) - Together, We Own It!
• Comprehensive Employee Benefits: Medical, dental, vision, Paid Time Off and other insurance coverages
• Generous PTO with vacation, sick and floating holidays.
• 401K plan plus matching
• Team based Employee Owner company culture