Accounts Receivable Billing Analyst

Description

Vector Solutions is a leading, AI-enabled, performance platform powering safe, compliant, and efficient operations for the public, educational, and commercial sectors. We bring training, safety, and workforce operations together to boost readiness, reduce risk, and drive high-performance results for the everyday heroes who count on us.

We are seeking a motivated, detail-oriented AR Billing Analyst to join our dynamic AR team. In this role, you’ll support our billing processes by ensuring accurate and timely invoicing and assisting with complex billing operations. You will collaborate closely with sales, customer service, and finance teams to ensure smooth billing processes and enhance overall customer satisfaction. This role requires strong analytical skills, meticulous attention to detail, and experience with billing practices in Salesforce and NetSuite.

What You'll Do:

• Oversee the end-to-end billing cycle, ensuring accurate and timely processing of invoices and payments.

• Respond to routine billing inquiries from customers and escalate complex issues or disputes to senior team members.

• Review and verify billing data to ensure accuracy and compliance with contracts, policies, and procedures.

• Help prepare monthly, quarterly, and annual billing reports, and pull documentation for internal audits.

• Research billing discrepancies and work with the appropriate teams to help resolve them.

• Maintain and update billing records, ensuring proper documentation for each client.

• Setup and maintain supplier and billing portals for invoice submissions as required.

• Follow established billing procedures and suggest ideas to improve efficiency and accuracy.

• Assist in the development and enforcement of billing procedures and policies.

• Monitor the billing inbox and route requests to the right team member.

• Support Cash Applications with payment and account reconciliations.

• Other duties as assigned.

What We're Looking For:

• Accounting Certificate or Associate Degree in Finance/Accounting preferred.

• 3+ years of experience in billing, invoicing, and other accounts receivable-related functions.

• In-depth knowledge of billing systems, invoice practices, and financial reconciliation.

• Proficiency with accounting software (e.g., QuickBooks, SAP, Oracle, NetSuite - preferred).

• Experience with Salesforce; training will be provided.

• Working knowledge of Microsoft Office Suite, including Excel (sorting, filtering, basic formulas; VLOOKUP, Pivot Tables).

• High level of attention to detail and accuracy in billing

• Excellent communication and interpersonal skills to work with cross-functional teams and clients.

• Ability to manage multiple tasks, prioritize work, and meet deadlines.

• Strong problem-solving skills and ability to work independently.

• Eagerness to learn new systems and processes, including AI tools that improve how work gets done.

• Ability to work a hybrid schedule out of our Tampa office, with Tuesdays and Wednesdays as required in-office days.

What You Can Expect From Us:

• Friendly, open, and casual work environment

• Comprehensive benefits package effective the first of the month after hire

• Matching 401(k) retirement plan

• Healthy work-life balance with flexible work arrangements and generous time off

• Generous referral incentive program

• Tuition Reimbursement Program

• Pet Insurance

• OnePass Gym/Wellness Discount Program

• Calm Health-Employee Membership

• Company social events

• Employee Resource Groups

• Philanthropic opportunities

What We Value:

• Teamwork - Above all, we’re a team. We give and value feedback. We support each other, respect each other and work together to accomplish our common goals and serve our customers. Once we make decisions, we align behind them as a team.

• Customers First - Our customers’ success is our success. They are why we are here. We work to earn the trust of our customers and always deliver on our commitments.

• Make a Difference - It’s not a job, it’s a calling. We have passion for our mission, for our customers, for our work, and for sharing a fulfilling experience with our fellow team members.

• Inclusiveness - Uniqueness is powerful. We support an environment of respect, belonging, and community that promotes a variety of perspectives and crucial conversations, leading to better outcomes.

• Act Now - We act with urgency. The best time to get something important done is now. We don’t wait and let perfection be the enemy of good.

• Curiosity - We love a good challenge. We’re scrappy, we stretch ourselves to be the best, ask questions, learn from our mistakes, and are dedicated to continually improving and growing.

• Ownership - We own the outcome and don’t pass the buck. The score matters. We hold ourselves and each other accountable. We treat company resources like they are our own.

Vector Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender, race, color, religion, national origin, age, pregnancy, disability, genetic information, or status as a protected veteran.

The base salary range provided is a good-faith estimate at the time of posting. Actual pay may vary based on factors such as skills, qualifications, experience, and work location. Compensation will always comply with applicable state and local pay laws, including but not limited to those in California, Colorado, New York, and Washington.