Accounts Receivable Coordinator

Are you looking for an opportunity for advancement in a collaborative work environment that offers excellent benefits? The Society for Mining, Metallurgy & Exploration Inc. (SME) hires and rewards great people who are passionate about serving our members. We offer competitive compensation and benefits as well as distinctive benefits like a Safe Harbor 401(k) and Company Match 401(k) plan, flexible work schedules including a 9/80 Work Schedule, and Winter Break from December 24th – January 1st.

SME, www.smenet.org, is a scientific and technical society (501(c) (3) corporation) whose more than 13,000 members globally in more than 100 countries. SME members include engineers, geologists, metallurgists, educators, students and researchers focused on innovations in mining engineering. SME nurtures a professional community, develops technical content, and provides networking and educational opportunities for the mining industry.

TITLE: Accounts Receivable Coordinator

DEPARTMENT: Accounting

WORK TYPE: Full-Time Non-exempt

LOCATION: 12999 E. Adam Aircraft Circle; Englewood, CO 80112

PAY RANGE: $24.00 - $28.84 per hour DOE

BONUS:

8% bonus potential based upon achievement of defined goals

401(K):

3% automatic safe-harbor match plus 80% elective deferral match of the first 5% contributed by the employee

BENEFITS:

Medical, Dental, Vision, FSA or HSA*, Short-Term Disability Insurance, Employer Paid

Life Insurance, Employer Paid Long-Term Disability, Travel Assistance, and EAP. Sick, Vacation, and Holidays including Winter Break office closure from 12/24-1/1. 9/80 Work Schedule option.

SCHEDULE: Hybrid Work Schedule. First 90 Days: Monday – Thursday in the office, Friday remote. After that time, the remote work policy is Tuesdays and Wednesdays are in-office days and Mondays, Thursdays, and Fridays are eligible for remote work.

JOB SUMMARY

The Accounts Receivable (AR) Coordinator is responsible for managing the organization's incoming payments, invoicing, maintaining accurate customer accounts, and ensuring timely collection of outstanding balances for various stakeholders, such as advertisers and sponsors. This position requires an understanding of accounting principles, experience working with accounts receivable systems, strong attention to detail, and excellent customer service skills. The AR Coordinator works closely with customers, sales staff, outside advertising representatives, and accounting personnel to ensure accurate billing, cash application, account reconciliations, and collections activities.

Essential Duties and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Accounts Receivable Management

• Generate and distribute invoices, statements, and payment reminders.
• Process and post customer payments received via check, ACH, credit card, wire transfer, and online payment systems.
• Maintain accurate customer account records and resolve billing discrepancies.
• Monitor aging reports and follow up on overdue accounts.
• Conduct collection efforts in a professional and customer-focused manner.
• Research and resolve payment variances, short payments, unapplied cash, and disputed invoices.
• Process Advertising Representatives’ monthly commission payments.

Cash Application and Reconciliation

• Apply customer payments accurately and timely within the AR system (including bank payments from lockbox).
• Reconcile accounts receivable subledger to the general ledger.
• Prepare account reconciliations and investigate outstanding balances.
• Assist with month-end and year-end closing activities related to receivables, including journal entries.
• Support audit requests by providing documentation and account analysis.
• Make bank deposits as needed.

Customer Service and Communication

• Respond to customer inquiries regarding invoices, account balances, and payment status.
• Collaborate with internal departments to resolve customer billing and account issues.
• Maintain positive relationships with customers while ensuring adherence to credit and collection policies.
• Meet with Advertising Representatives on a regular basis to review status of accounts to ensure balances are collected on a timely basis.

Reporting and Process Improvement

• Prepare Aging reports and other AR-related reports for management.
• Identify trends in delinquent accounts and recommend corrective actions.
• Assist in developing and documenting AR procedures and internal controls.
• Participate in continuous improvement initiatives to streamline billing and collection processes.

• Develop expertise in Ad Orbit and re: Members to complete daily tasks, update products as needed and identify available reports or reporting needs.

• Stay updated on best practices and new developments through training.

Other Job Functions

• Support Media Sales Manager, including reports and insertion order backup.
• Keep all customer information private and safeguard company information.
• Perform other related duties as assigned.

Required Education and Experience:

• High school diploma or equivalent
• General accounting courses through high school or college
• 2+ years of accounting or related experience

Travel

• May travel every other year to attend the Annual Conference.

The above qualifications and requirements are representative, but not all-inclusive, of the knowledge, skills, and abilities required for the position.

EOE/Minorities/Females/Veterans/Disabled