Accounts Receivable Officer (Collections) | Automotive | NZ Client

• 8:00AM to 5:00PM (NZST) | 4:00AM to 1:00PM (PH)
  
• 8:00AM to 5:00PM (NZDT) | 3:00AM to 12:00PM (PH)
  

• Process, allocate and reconcile customer receipts accurately and promptly, investigating unmatched payments as required.
  
• Monitor incoming payments and update account status, including releasing accounts or orders once payment requirements are met.
  
• Process approved refunds, payment adjustments and credit-card transactions in accordance with Company Policy.
  
• Maintain accurate and up-to-date customer account records.
  

• Monitor debtor balances, credit limits and account status, actioning or escalating changes within delegated authority.
  
• Proactively contact customers before and immediately after payment due dates, maintain regular follow-up on overdue balances, secure clear payment commitments, and document agreed actions.
  
• Investigate payment discrepancies and disputed or returned payments, escalating high-risk or potentially uncollectable accounts as required.
  
• Liaise with approved external debt collection providers where appropriate.
  

• Monitor cash sales and receivables, following up outstanding items with relevant stakeholders.
  
• Manage assigned accounts for business units and finance partners.
  
• Prepare account reports and complete required follow-up actions.
  
• Follow up overdue or defaulted accounts under agreed action plans.
  

• Process credit applications, conduct credit checks and establish accounts within delegated authority.
  
• Respond to account enquiries and provide invoices, credit notes, statements and other information as required.
  
• Prepare and distribute customer statements in accordance with required timeframes.
  
• Maintain appropriate documentation supporting account changes and credit decisions.
  

• Process recurring and ad hoc invoices, credit notes, rebates, refunds and other account adjustments accurately and within required timeframes.
  
• Process AR-related supplier invoices, approved staff deductions and other related financial transactions as required.
  
• Ensure transactions are appropriately authorised and supported by relevant documentation.
  

• Complete AR reconciliations and month-end activities, including required journals, reports and supporting schedules, within agreed deadlines.
  
• Maintain accurate aged-receivables and outstanding-debt information to support collection activity, cash-flow monitoring and management reporting.
  
• Prepare and distribute scheduled AR and operational reports.
  
• Maintain accurate records to support financial controls and audit requirements.
  

• Work collaboratively with customers, internal and external stakeholders to resolve account matters.
  
• Identify opportunities to improve AR processes and controls.
  
• Provide support to the wider Accounting & Finance function as reasonably required.
  
• Undertake other reasonable duties requested by management to support the effective operation of the department or Company.
  

• Always perform safe work practices to minimise health & safety risks.
  
• Follow the H&S procedures for hazard, incident, and injury reporting.
  

• Participate and attend any training that is related and required for to the role.Any other reasonable requests by Management to facilitate the smooth operations of the Company.
  

• Accounting & Finance
  
• Retail Operations / Dealerships
  
• Sales, Parts & Service
  
• Honda Financial Services
  
• Payroll
  
• Other internal stakeholders as required
  

• Customers, dealers and trade partners
  
• Finance and leasing companies
  
• Banking and payment service providers
  
• Credit reporting agencies
  
• Debt collection providers
  

Requirements

• Accounts Receivable & Credit Control
  
• Cash Receipting, Allocation & Reconciliation
  
• Debt Collection & Dispute Resolution
  
• Financial Reconciliation & Month-End Processing
  
• Financial Systems & Microsoft Excel
  
• Attention to Detail & Accuracy
  
• Customer Service & Stakeholder Communication
  
• Time Management & Prioritisation
  
• Problem Solving & Sound Judgement
  
• Confidentiality & Integrity
  

• Relevant experience in Accounts Receivable, credit control, debt collection or finance administration.
  
• Experience in cash receipting, account reconciliation and customer account management.
  
• Competency in Microsoft Excel and financial systems.
  

• Relevant qualification in Accounting, Finance or Business Administration.
  
• Experience in an automotive, retail, leasing or financial services environment.
  

Benefits

• HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
  
• Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
  
• Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!