Accounts Receivable Specialist

JOB SUMMARY

The A/P Specialist is a detail-oriented individual who will take full ownership of the A/P position in our fast-paced company. They are responsible for tracking and resolving outstanding payment issues and generating weekly check runs. This position is hybrid.

DUTIES & ESSENTIAL JOB FUNCTIONS

Daily Responsibilities

· Recording and applying each days incoming payments made via checks, credit cards, wire transfers, and ACH

· Matching payments to open invoices and resolving any discrepancies or billing issues with customers.

· Ensure all invoices are generated daily

o FWS

o NEO

o Service

· Process RTN/RMA credit memos

· Respond to emails in the Accounts Receivable email inboxes

· Make daily collection calls

· Interact with customers to resolve outstanding issues

· Notify Sales and Customer service of past due customers

· Respond to and resolve sales inquiries related to customers

At least Three times a week

· Send statements to outstanding customers

· Credit checks for new customers (Lori lead, support)

· Conduct account research and analysis

· Maintain an accurate AR aging report

Monthly

· Assist in month end closing

· Ensure AR aging report is accurate and ties to General Ledger

· Assist with other projects as needed

QUALIFICATIONS

• Bachelor’s degree required
• ERP Software: Minimum 1–2 years of direct experience using NetSuite for accounting or billing processes.
• Platform Experience: Proven experience navigating and processing payments through Walmart, Shopify, and Amazon platforms.
• Accounting Experience: 2+ years of dedicated accounts receivable, bookkeeping, or corporate e-commerce accounting experience.
• Technical Skills: Advanced proficiency in Microsoft Excel (including VLOOKUPs, sumifs, and pivot tables) to handle large data sets.
• Excellent verbal and written communications skills
• Track record of achieving goals
• Ability to prioritize, and manage time effectively
• Strong organization skills
• Solid logical deduction skills

WORKING CONDITIONS AND PHYSICAL DEMANDS

Works in an office setting. The ability to communicate orally with customers, vendors, management, and other co-workers is crucial. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Hearing and vision within normal ranges is essential for normal conversations, to receive ordinary information and to prepare or inspect documents.

Activities require the ability to remain in a stationary position 50% of the time, occasionally move about inside the office to access files or office equipment, operate a computer and other office productivity machinery, such as a calculator, handheld devices, copy machine, and computer printer, and operate and monitor various equipment. Must be able to position self to maintain equipment, including under tables and desks.

No heavy lifting is expected; exertion of up to 10 lbs. of force occasionally required. Good manual dexterity for the use of common office equipment such as computers, phones, calculators, copiers, and fax machines.