Location: Kings Hill/Hybrid

Salary/package: £26,700 per annum (pro rata)

Contract type: Fixed Term for 6 months

Hours: Part-time, 22.5 hours per week

Are you looking to build your experience in accounts receivable and develop a broader understanding of credit control?

As an Accounts Receivable Specialist you’ll join a busy finance team where no two days are quite the same. You’ll have a varied role covering cash allocation and credit control, helping to keep payments moving, resolve account queries and ensure customers receive a helpful and professional service.

This could be a great opportunity if you already have some credit control experience and want to continue developing your finance career. You’ll receive support and training from experienced colleagues, including guidance on our credit control processes and Telic system.

Who we are

Commercial Services Group one of the UK’s largest local authority-owned trading organisations, operating 33 businesses across education, energy, IT, procurement, HR and more.

With over 1,800 employees, our ambition is to create value and impact for every customer, every day.

Our mission is simple. We support the delivery of better public services to help people live, learn and thrive. This purpose underpins everything we do.

Why this role matters

Accurate cash allocation and effective credit control are essential to keeping the business running smoothly. As our Accounts Receivable Specialist, you’ll help make sure payments are correctly allocated, outstanding balances are followed up and account issues are resolved before they become bigger problems.

It’s a hands-on and varied position where a positive attitude, attention to detail and willingness to learn will be just as important as your previous experience. You’ll work closely with customers and colleagues across the business, taking ownership of queries and helping to find practical solutions.

What you’ll be doing

Allocating customer payments accurately and ensuring cash is processed against the correct accounts.
Investigating missing remittances, unallocated payments and account discrepancies.
Monitoring suspense accounts, failed payments and unreconciled cash.
Contacting customers to discuss outstanding balances and resolve payment queries.
Supporting credit control activity to maximise cash collection and reduce the risk of bad debt.
Reviewing aged debt, credit notes and customer accounts to identify issues requiring action.
Building positive relationships with customers and providing a helpful, professional service.
Keeping colleagues informed when customers exceed their agreed payment terms.
Identifying customers experiencing financial difficulty and escalating concerns appropriately.
Maintaining accurate account records and a clear audit trail of customer communications.
Supporting customer refunds and updates to customer account information.
Using Telic and other finance systems to support cash allocation and credit control activity.

What we’re looking for

Previous experience in credit control, accounts receivable or a similar finance role.
Some understanding of cash allocation and debt collection processes.
Strong attention to detail and the confidence to investigate account discrepancies.
A positive, can-do attitude and a genuine willingness to learn.
The ability to manage a varied workload and keep tasks moving.
Good numerical, organisational and problem-solving skills.
Confidence speaking with customers about payments and outstanding balances/
Excellent communication and relationship-building skills.
A professional and customer-focused approach.
An interest in building your experience and developing a career within finance.

What you’ll get in return

Salary of £26,700 per annum (pro rata)
25 days annual leave (pro rata)
Birthday Day Off
One concessionary day during the Christmas period
Pension scheme with 4% employer contribution
Life assurance cover
Part-time hours across three days per week

Why CSG?

CSG is the UK’s largest local authority-owned trading company (LATCO), generating over £700 million in revenue per annum and supporting more than 16,000 education and public sector customers globally.

We are growing through a combination of organic development, acquisitions and strategic partnerships. Our 35+ businesses deliver services across education, IT, HR, legal, energy, procurement and more, all focused on delivering meaningful impact.

As a locally owned organisation, we take pride in reinvesting a significant proportion of our profits into frontline services, helping strengthen the communities we serve.

Inclusion & Accessibility

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds.

As a member of Inclusive Employers with Silver Accreditation, we are actively building an environment that supports inclusion, flexibility and belonging for all colleagues.

We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.

Accounts Receivable Specialist