Accounts Receivable Specialist

Role Description

We are looking for a Senior AR specialist with strong hands-on experience in accounts receivable. Ideally, the candidate will have experience with logistics/retail/archittect and managing large retail accounts such as Walmart, Target, or Amazon.

The role will be heavily focused on collections and cash application, including researching payment discrepancies and ensuring payments are applied accurately and in a timely.

What you will do

• Collections: Manage collections for large retail accounts (Walmart, Target, Amazon) and other wholesale customers; follow up on past-due balances by email, phone and retailer portals.
• Cash application: Post customer payments accurately and on time, matching remittances to open invoices, credits and deductions.
• Deductions and short pays: Research short pays, chargebacks and payment discrepancies; gather backup, dispute invalid deductions and work them through to resolution.
• Aging and reporting: Maintain the AR aging, flag delinquent balances early and report on collections status, open deductions and cash received.
• DTC / e-commerce reconciliation: Reconcile online store sales against credit card and payment processor activity (e.g. Shopify payouts) and clear variances.
• Partnering: Work with sales, customer service, operations and finance to resolve billing issues, and keep retail customers' AP teams responsive.

Qualifications

Must have

• 3+ years in a dedicated Accounts Receivable role, including posting receivables and cash application
• 3+ years reporting on aging and identifying delinquent balances
• Hands-on experience researching short pays, deductions and payment discrepancies
• Strong Excel skills: VLOOKUP/XLOOKUP, pivot tables and reconciling large data sets
• Clear, professional communication with internal teams and external customers
• Comfort working in a growing, fast-paced team

Language and working hours

• Advanced English, both verbal and written
• Training period: work US Eastern (EST) hours, 7:00 PM – 4:00 AM Vietnam time (GMT+7), including a 1-hour break
• After training: 4–5 hours of daily overlap with EST, 7:00 PM – 12:00 AM or 12:00 AM Vietnam time

Nice to have

• Experience managing large retail accounts such as Walmart, Target or Amazon, including their vendor portals
• DTC / e-commerce experience, especially reconciling credit card and payment processor activity
• Experience with SAP
• Background in consumer products, toys or games

We'll prioritize candidates whose experience is mainly AR operations (collections, cash app, deductions) over general accounting.



What we offer

• Great working environment, fast English and culture professional pace
• Attractive Salary and Benefits
• 13th salary + annual salary review + lunch allowance
• Fully paid for Social Insurance, PVI Insurance
• 12~15 annual leaves, Yearly health check, Holidays as per law.
• Free in-house food and beverage.
• Team Building, Events, Party, Sport Clubs, etc.
• And many more aligned with AU head office.
• Monday - Friday - Hybrid/Remote, depending on the role

Interview Process: 2 online interviews (MS Teams)