Admin / Customer Service

Position: Admin / Customer Service Working Hours: US Hours (9am-5pm EST) Full-Time, Remote Work. Salary: South African Rand (ZAR) Key Responsibilities Provide exceptional customer service by managing inquiries via phone, email, and chat in a timely and professional manner. Perform general administrative duties including scheduling, data entry, and document management. Maintain organized records and files to ensure efficient operations. Coordinate communication between clients, vendors, and internal teams to facilitate smooth workflows. Assist with resolving customer issues and escalating them when necessary. Support daily operational tasks to improve process efficiency and client satisfaction. Proven experience in administrative and customer service roles. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency with Microsoft Office Suite and common office tools. Ability to handle customer inquiries with patience and professionalism. Attention to detail and problem-solving skills. Ability to work independently and collaboratively in a remote setting. Comfortable working U.S. hours Remote work from home Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.